Diana Whitler

**** *** ***** **

Pasadena, MD ***22

Email: ad1hz2@r.postjobfree.com

Phone: 443-***-****

Career Objective is to grow in my role in providing my clerical and administrative expertise. I am diligent, organized and an efficient worker with an ability to lead others; provide support, and execute tasks in a high impact and challenging work environment.

Authorized to work in the US for any employer

Work Experience

Grace Recovery Services- Glen Burnie, MD

Admissions Coordinator

November 2022 to Present

Performed admissions and discharges for all incoming intakes for PHP, IOP, OP level care. Assigned clinicians caseloads and updated the census daily. Performed administrative tasks such as answer incoming calls, redirecting the phone calls and effectively communicate with clinicians on any clinical information regarding their clients on their caseloads. Summitting all Urinalysis for clients and staff.

· Elevate Recovery Center-Glen Burnie, MD

Admission Coordinator

June 2021 to November 2022

Performed admissions and discharges for all incoming intakes for PHP, IOP, OP level care. Assigned clinicians caseloads and updated the census daily. Performed administrative tasks such as answer incoming calls, redirecting the phone calls and effectively communicate with clinicians on any clinical information regarding their clients on their caseloads.

· Evolve Life Centers-Pasadena, MD

Behavioral Health Technician

May 2019-June 2021

Assisting clients in making sure they attend all groups. De-escalation of any issues that’s may have arrived. Assisted in transportation to Dr appointments or events. Monitor medication management. Assisted in performing weekly UA’s. Performed body and property searches. Performed room searches.

· Education

High School

Brooklyn Park Jr and Sr High School-High School Diploma

Skills: Provide excellent customer service by maintaining meaningful relationships through listening, communicating, and educating the patient; experience working with all business levels including management, and staff. Considerable experience using Mac OS, Windows 7, Microsoft Word, Crystal Software (Company Software) Experience in EMR Systems, Athenahealth Systems and eClinicals, Able to communicate, read and write in English and Spanish. Volunteered, Boulevard Manor Nursing Home, Delray Beach, FL as a Activities Assistant Specialist, Insurance Verification (4 years), Office Administration (5 years), HIPAA (6 years), Understands EOB and verification of benefits, Medical Office Experience (6 years), Patient Care, Clerical Experience.