JESSIE MISTRY

Vaughan, Ontario Tel: 416-***-**** linkedin.com/in/jessiemistry

PROFFESSIONAL SUMMARY

Senior-level supply chain specialist and operations leader.

Extensive experience in creating strategies and leading execution of all global supply chain activities inclusive of procurement, manufacturing, and distribution management.

Strong ability to manage and lead cross-functional teams to drive product supply and productivity improvements.

Leading risk mitigation, while simultaneously driving supply chain strategies for end-to-end pipeline management and supply planning.

Skilled in negotiation and strategic decision making, perfected by 20+ years of experience in leading organizational business units.

EXPERIENCE

Latoplast LTD, Mississauga

Logistics & Supplychain Management Specialist

January 2015- March 2023

●Collaborated with internal teams to improve outputs to meet demand and supply requirements.

●Built supplier relationships to mitigate risk and establish effective purchasing arrangements.

●Supervised a team of 7 staff members while handling material management, planning, purchasing, and customer service duties.

●Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.

●Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.

●Tracked and monitored purchase orders, deliveries and invoicing to ensure accuracy and compliance.

●Leveraged valuable business relationships and tactful negotiations to obtain favorable vendor pricing.

●Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.

●Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.

SKILLS

●Excellent organization

●Fast-paced multi-tasking

●Superior negotiation skills

●Supply chain distribution

●International purchasing

●Leadership

●Planning and coordinating

●Teamwork and collaboration

●Phenomenal communication skills

●Problem solving

●Critical thinking

HOC Global Solutions, Mississauga

Customs Specialist, Logistics Coordinator, Inside Sales Coordinator, Marketing & Trade Lane Specialist

September 1998 - March 2014

●Generated documentation and information required for shipments.

●Conducted investigations to resolve disputes related to logistics and cargo movements.

●Negotiated freight rates with third-party vendors to acquire cost-effective contracts.

●Scheduled and coordinated ground, sea, and air transport.

●Assisted in development and implementation of logistics policies and procedures to provide road maps for daily operations.

●Registered vendors and customers on database to maintain updated roster.

●Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate record.

●Liaised with internal and external stakeholders to facilitate smooth operations.

●Monitored inbound and outbound freight operations to establish timely delivery of packages.

●Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

●Built and established relationships with staff and vendors.

●Coordinated shipments and tracked progress to facilitate timely delivery.

●Prepared and presented reports to management on logistics performance.

●Coordinated shipping requests and documented accurately to achieve correct billing.

●Tracked orders and notified customers of status or potential delays.

EDUCATION

Humber College Institute of Technology, Etobicoke

Business Administration

CSCB-Canadian Society of Customs Broker

CIFFA Module 1 & 2

FIATA Diploma - Federation of international Transport Association

LANGUAGES

English

Hindi

Gujarati

ACHIEVMENTS

●Documented and resolved delayed deliveries which lead to customer satisfaction.

●Achieved admiration through effectively helping with overseas agents’ collaboration and processing final payment.

●Collaborated with team members in the development of various retail customers.

●Accomplished and managed rate negotiation with various external partners.

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