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https://bold.pro/my/tiffany-hymon/239

Tiffany Hymon

Work history

Executive Assistant Mollie's House– 08/2019 to 05/2021

Mollie House., Fresno, CA

Relative authority to maintain compliance of Mollie's House Performance Standards and efficiency of Residential Treatment facility to assistance of Executive Director

Ensuring all processes and compliance programs are met on daily basis to ensure all state, local and federal laws are in place and followed.

Responsible for oversight of planning, organizing, implementing, and participating in new hire trainings along with budgetary compliance by monitoring expenditures

Responsible for creating positive working relationships with key referral partners and referral influencers in community through marketing initiatives and messaging, outcomes, services, amenities, and monthly event planning

Develop relationships with established referral partners as well as develop new contacts, communicate market trends, and create/execute outcome-based marketing plans

Other duties include internal audits to maintain professional development with all staff involved in treatment outcomes and standards/regulations and protocols of California Community Care Licensing. Which involved handling confidential and sensitive information with discretion and tact.

Skills

Collaborate Cross-Functionally

Rehabilitation Services

Experience with reporting to an outside governing agency

Ability to prioritize workload and conflicting

demands extensive case management skills

Ability to conduct and Proficiency utilizing

available computer applications and technology related to program coordination, counseling, and instruction

Ability to interact effectively and counsel persons of diverse socioeconomic and ethnic backgrounds.

Professional Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work history

Salon Manager– 06/2012 to 02/2019

Hair Full Service Salon And Extension Bar., Corona, CA

Self-motivated management professional with experience and background in marketing and supervising team of 5 to 10 employees and providing leadership

Increased store revenue and client retention by 26 percent for month of September 2013, client satisfaction and customer relations as well as brand awareness, by providing monthly hair care presentations to staff, current and potential clients. Responsible for purchasing and Inventory tracking, training new hires in policy and procedure as well as product knowledge

Received awards for increasing revenue, employee retention, and staff training

Responsible for soliciting business, networking, and door to door business promotions and online e-commerce hair sales

Controlled inventory by tracking expenses, purchases, and shelf stock

Maintained general appointment calendar and set shift schedules.

Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks

Oversaw salon employee performance, facility cleanliness, and sales.

Office Coordinator – 11/2016 to 01/2017

Lions Industries Mortgage., Riverside, CA

Follows office workflow procedures to ensure maximum efficiency

Maintains files and records with effective filing systems

Supports other teams with various administrative tasks, redirecting calls, disseminating correspondence and scheduling meetings

Deals with customers' complaints and issues.

Receives notices of customers' complaints from individuals filing them as well as any additional correspondence following initial notice

Provides written response to all notices. Follows up with each customer complaint by researching event

Evaluates situation and recommends various actions to superiors

Works with VP of Administration and Strategic Projects to refine and administer new office policies and procedures

Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.

Managed office activities by maintaining communication between clients, tracking records, and filing all documents

Created and implemented secure filing systems for sensitive employee and client documents.

Ability to communicate effectively and work collaboratively with potential for contribution to institutional vitality and growth

Behavior Management

Developmental Disabilities Experience

Special Education

Personal Assistant Experience

Classroom Management

Internal Audits

Social Work

Microsoft Office

Event Planning

Crisis Intervention

Teaching

Tutoring

Research

Office Management

Meeting Facilitation

Individual / Group Counseling

Leadership

Supervising experience

Intake

Education

Master of Arts: Organizational Leadership- Ethics, 06/2021

Claremont Lincoln University - Claremont, CA

Bachelor of Arts: Human Services, 06/2014

University of Phoenix - Ontario, CA

Work history

Student Coordinator– 06/2017 to 06/2018

Student Nest Inc., San Bernardino, CA

Assessed Students ages 12 -17 on Learning needs and weak areas, also maintained records of students' progress in teaching individual needs

Encouraged students and families to participate and complete assignments given explained math, reading, and writing to understand concepts

Reviewing classroom or curricula topics and assignments

Assisted both Students and families with homework, projects, test preparation, papers, research and other academic tasks

Working with students to help them understand key concepts, especially those learned in classroom

Answered and made calls, scheduled appointments and maintained records and files

Collaborated with faculty, staff and students to identify and address institutional challenges. Implemented strategies to increase student recruiting, engagement and retention

Paraprofessional– 01/2009 to 01/2011

Quest Academy., West Covina, CA

Oversaw k-12 arrival and departure of students, monitoring students in the dining hall, restroom, and particular playground events

Provided ongoing support for special education teacher supervised students independently and in small groups

Supported teacher in preparing and overseeing instructional materials and lesson plans. Responsible for documenting, charting and following student IEP's

Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher

Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation

Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency

Reported on student progress, behavior, and social skills to parents.

Assistant Director,– 06/2001 to 07/2002

Campfire USA –., Montclair, CA

Worked closely with site director to ensure proper supervision of children ages 5-15

Responsible for developing and implementing variety of recreational and educational activities to support children's learning, growth and self-esteem awareness

Shared responsibility for opening and closing site

Supervised other staff in absence of site director and responsible for operation of childcare center in absence of site director

Worked closely with management to provide effective assistance for specific aspects of business operations.

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