William M. Blithe

**** *. **** ***, ********, AZ 85302

480-***-**** ad1hwi@r.postjobfree.com

SUMMARY:

Thrives in any customer service environment, while maintaining a sustained enthusiastic and friendly demeanor. Possesses strong verbal and written communication skills. Exceptional culinary abilities with over fifteen years of experience in both large and small venues, as well as daily food prep and service, and support for special events. Extensive experience in warehouse management.

WORK EXPERIENCE:

Bartender Aug 2021 - Present

Longhorns Steakhouse, Phoenix, AZ

-Responsible for crafting alcoholic beverages for both bar and restaurant guests.

-Receive and serve guests with a focus on 100% satisfaction.

-Operates cash drawer.

-Clean and maintain the bar.

Bartender Aug 2020 - Aug 2022

Buffalo Wild Wings, Phoenix, AZ

-Responsible for crafting alcoholic beverages for both bar and restaurant guests.

-Receive and serve guests with a focus on 100% satisfaction.

-Operates cash drawer

-Clean and maintain the bar.

Line Cook/Prep Cook/Server/Bartender Jan 2018 - Mar 2020 Tru Burger, Phoenix, AZ

- Responsible for all food preparation for each business day.

- Lead cook, ensuring all meals are made to order.

- Responsible for crafting alcoholic beverages for all bar and restaurant guests.

- Receive and serve guests orders with a focus on 100% satisfaction.

- Operates a cash drawer.

Barista/Shift Supervisor Feb 2015 - Jan 2018

Starbucks, Woodbridge, VA

- Prioritizes all incoming orders in high-pressure, quick-turn customer service settings.

- Supervised and took part in the crafting of each customers' beverage order, as well as preparing and serving food items on the menu.

- Responsible for maintaining appropriate break schedules for all employees on shift, as well as handling any scheduling issues that may arise during assigned shifts.

- Supervisor and team member achieving and excelling past weekly sales goals while providing consistent and exceptional customer service.

Line and Prep Cook/Assistant Manager Oct 2012 - Dec 2014 Bob Evans Family Restaurant, Woodbridge, VA

The Courses at Andrews, Joint Base Andrews, MD

- Responsible for cultivating and maintaining workplace cohesion between wait staff and kitchen staff in order to ensure food service delivery is timely and uninterrupted to customers.

- Maintained and observed an optimal level of cleanliness and sanitation of all workspaces, to include those under my supervision.

- Responsible for overseeing as well as assisting in the preparation and service of all menu items. Security Officer/Onsite Supervisor Aug 2011 - Aug 2012 Triton Security, Fairfax, VA

- Supervised several company sites located throughout Maryland, Washington DC and Virginia- Provided directional assistance to arriving visitors requesting it.

- Monitored and authorized access to employees, visitors and other personnel, while safeguarding all property during assigned shifts against all forms of prohibited behavior.

- Composed daily activity reports and acknowledged irregularities such as damage to property and/or equipment, theft, identifying and addressing the presence of any unauthorized individuals, as well as any other unusual occurrences impacting safety and security. Front Desk Clerk Jan 2011 - Aug 2011

Presidential Inn, Joint Base Andrews, MD

- Provided excellent customer service to all inn guests throughout their stay.

- Coordinated with housekeeping and/or maintenance staff when guests required attention/service in their assigned room.

- Assisted customers by providing requested information regarding inn policies and local attractions.

- Provided reservations, via phone and in-person, to customers seeking accommodations for both long and short-term stays.

Culinary Specialist/Watch Captain, (E-4, Petty Officer 3rd Class) Jan 2005 - Jan 2010 United States Navy, NAS Lemoore, Lemoore, CA-ASW, San Diego, CA

- As Watch Captain (Manager), responsible for up to seven cooks as well as civilian employees during the preparation and serving of all meals throughout the day in the Installations Dining Facility.

- Quality checked all food and food products, either raw or cooked, to ensure standards were met and maintained.

- Oversaw sanitation practices to ensure employees followed standards and regulations.

- Executed duties as Purchasing Officer for food and other supplies to ensure efficient operations were maintained.

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