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Customer Service Quality Control

Location:
Sacramento, CA
Posted:
November 27, 2023

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Resume:

Sombir Sombir

279-***-**** • ad1hw8@r.postjobfree.com • Sacramento, CA, 95842

Meticulous Senior Cashier, excellent at juggling multiple tasks, and working under pressure. Broad industry experience includes Customer Service, Finance and Relationship- Building Skills. Seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself. Energetic and focused Worker committed to teamwork and company objectives. Demonstrates excellent verbal and written skills and possesses a strong willingness to learn new skills. Summary

Skills • Calculate Numbers

• Able to lift 50 lbs

• Detail-oriented

• Team player

• Quality control

• Process monitoring

• Interpersonal skills

• Dependable

• Basic computer knowledge and punctual

08/2022 - Current

Cashier, AM PM Gas Station, Sacramento, CA

Experience

Knowledge of payment in the form of cash, checked credit, vouchers/travelers' checks, or automatic debit

• Provided exceptional customer service, through means of efficient, prompt transactions

• Maintained awareness of surroundings and secured cash to minimize loss potential Accurately received and handled up to $15,000 in cash and credit card transactions daily, verified identification for purchases

Monitored and served as a visual deterrent while cheerfully interacting with customers and providing products and service information, resolved the service issues, and addressed safety concerns

• Maintained awareness of surroundings and secured cash to minimize loss potential Established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners

Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Greeted customers and answered any questions they had about the store's products and services.

• Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

• Issued receipts, refunds, credits or change due to customers.

• Stocked shelves with merchandise when needed.

• Balanced daily transactions on a computerized point-of-sale system.

• Conducted price checks for special orders or discounts as requested by customers. Assisted customers over the phone regarding store operations, product information and order placement.

01/2023 - 08/2023

Restaurant Waiter, Resturant, Los Angeles, CA

I'm

01/2019 - 12/2022

Dairy Farmer, Dairy Farm, Karnal India, Haryana

• Maintained a clean work area by wiping down counters, sweeping floors. Performed opening and closing duties including counting money in register drawer, reconciling daily sales receipts and preparing deposits for bank pick-up.

Operated kitchen appliances such as blenders, mixers, fryers, ovens, according to safety guidelines.

• Inspected all equipment for proper sanitation before each use.

• Conducted regular maintenance checks on equipment to ensure it is functioning properly.

• Handled customer complaints in a professional manner to ensure satisfaction.

• Balanced cash drawers at the beginning and end of shifts.

• Answered phone calls to assist customers with questions and orders.

• Greeted customers promptly and responded to questions.

• Maintained work area and kept cash drawer organized.

• Processed customer payments quickly and returned exact change and receipts.

• Brought wine selections to tables with appropriate glasses and poured for customers.

• Assisted in preparing salads, appetizers and desserts to speed up food service. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

• Calculated charges, issued table checks and collected payments from customers.

• Promoted desserts, appetizers and specialty drinks to optimize sales.

• Feeding, milking and caring for cows, goats and other animals. Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behaviour.

• Maintaining a safe working environment by adhering to all safety regulations. Carrying out routine maintenance of dairy machinery such as milking machines and pasteurisers.

Inspecting barns for cleanliness standards as well as identifying signs of disease or parasites in animals.

Keeping accurate records of animal movements within the herd including births, deaths and sales and purchases.

• Managed health, breeding and mating of [Number] cows.

• Monitored weather conditions and adjusted strategies accordingly to avoid losses. 05/2021

Bachelor Of Arts, Arts

Dyal Singh Collage, Karnal India

Education



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