ERIC ANDREWS, MBA

952-***-**** ad1hw0@r.postjobfree.com Menomonie, WI

EXPERTISE

Customer Service

Inventory Control

Project Management

Process Improvement

TOOLS

Microsoft Office

Oracle

Salesforce

EDUCATION/CERTIFICATION

Yellow Belt

Lean Six Sigma Green Belt

Master’s Degree,

Business Administration

Bachelor of Science,

Business

SUMMARY

An established team lead with over 20 years experience with the following abilities Identify problems and effectively drive change to solve issues within the department process. Continuously eliminate waste by improving work processes and procedures. Writing of policies and procedures for the department. Highly analytical thinking with demonstrated ability to handle multiple projects and strict deadlines. Lean Six Sigma Green Belt and understanding of methodologies associated with project management. Detailed oriented to make changes to department to help improve communication both internally and externally. Train employees on new processes and systems. Provide manager with monthly reports on monthly metrics. Work collaboratively with multiple departments and vendors to handle multiple projects and to exceed customer expectation. Implement new systems (Salesforce.com) to help with reporting of department. Handle multiple customer types from independently owned to corporate owned.

DEMONSTRATED SKILLS AND ACCOUNTABILITIES

● Adaptability ● Interdepartmental

Partnership

● Attention to Detail ● Performance

Management and

Evaluation

● Communication and Team

Building

● Resource Coordination

● Complex Problem Solving ● Team Leadership

● Employee Training and

Development

EXPERIENCE HIGHLIGHTS

● Experience implementing new enterprise-wide systems

(Salesforce.com and Erpag.com), including validation.

● Responsible for developing and implementing department policies and procedures.

ERIC ANDREWS, MBA

CHRONOLOGICAL EXPERIENCE

Office Manager

Steel Towne, Elk Mound, Wisconsin 2018 to Present

● Manage office and make sure office has supplies

● Work on quotes and get them to the customers in a timely fashion

● Match Purchase Orders to actual orders

● Print invoices for customers and email them to make sure proper payment happens

● Process payments on invoices in person and over the phone. Purchaser Assistant

Ametek via Adecco, Eden Prairie, MN 2021-2021

● 6 Month contract

● Track packages and work with Vendors to meet deadlines

● Update Glovia when needed

● Work with Vendors to get items returned

Business Analyst Menards

Feit Electric, Pico Rivera, California 2017 to 2017

● Served as on-site analyst for Feit to manage inventory for all Menards locations.

● Worked with Menards Analyst to ensure proper inventory ordering and receiving of Feit product.

● Predicted forecasting of merchandise for upcoming sales

● Tracking of orders to make sure they arrived in store on time Inventory Control Supervisor

Crayola Experience, Bloomington, Minnesota 2016 to 2017

● Key Results:

o Partnered with vendors to set systems up to meet the company needs. o Improved ordering process to streamline flow and help guide company in transition. o Helped open the location on time and under budget.

● Managed inventory levels, including placing orders for the entire location.

● Researched and fix issues on reporting of inventory levels.

● Received and reconciled orders, including invoice matching.

● Managed warehouse staff of 5 people.

● Responsible for ensuring the retail space had stock available.

● Troubleshoot problems and fix issues throughout the day in a timely manner. Work Director/Inventory Coordinator– Materials Management MoneyGram International, Brooklyn Park, MN 2007-2015

● Key Results:

o Developed and improved department processes resulting in savings of over $189,000 per year. o Shipped changed-way items to help cut $80,000 from the budget. o Efficiently managed 2000+ independent customer accounts and the two major chain accounts. o Managed category merchandise accounts receivables that total $5.1 million a year.

● Supervised a team of 7 employees to ensure the completion of projects.

● Monitored vendors to ensure product delivery and purchase orders were completed.

● Oversaw the hardware and paper products for two major accounts and maintain daily reports.

● Responsible for two performance improvement projects, resulting in cost savings for the department.

● Reported monthly metrics to the management team.

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