LINDA

LANNUIER

ad1hvr@r.postjobfree.com

352-***-****

Albertville, AL 35950

I am a proud Navy Veteran who was fortunate enough to teach me some of the skills I have today. It helped open doors for me so that I could grow with each company I worked for and allowed me to learn new skills to be used in the future. Currently I am disabled and I am limited to how many hours I can work. 20-25 hours a week would be ideal. So I am currently looking for part-time work only, but I am a very hard worker and have great attention to detail, so I believe I would be a great asset to your company. Ideally, I would like to work remotely and I have the proper equipment for that. I have several equipment and database skills such as Mac and PC Platforms, Fannie Mae and FreddIe MAC PROGRAMS, SAP AND ALL WORD PRODUCS.

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

• Awarded “Employee of the Month” in 2021.

• Exceeded monthly quota several times.

Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

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Increased productivity 75% by implementing several process improvements.

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• Brought in several new customers.

• Achieved deadlines through effectively helping with task.

• Used Microsoft Excel to develop inventory tracking spreadsheets. Collaborated with team of [Number] in the development of [Project name].

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Achieved Pipeline by completing necessary documents with accuracy and efficiency.

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Documented and resolved cash flow discrepancy which led to me being rewarded $150 bonus.

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Dollar General - Sales Associate

Cedar Key, FL • 10/2019 - 04/2021

WORK HISTORY

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

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Helped customers locate products and checked store system for merchandise at other sites.

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• Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

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Managed returns, exchanges and refunds in accordance with store policy.

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Answered customer questions about sizing, accessories, and merchandise care.

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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

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Provided positive first impressions to welcome existing, new, and potential customers.

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SKILLS

• Inventory Control

• Order Processing

• Payment Processing

• Business Development

• Upselling

• Contract Preparation

• Customer Needs Assessment

• Promotional Support

• Client Account Management

• Product Sales

• Cash Handling Accuracy

• Money Handling

• Meeting Deadlines

• Sales Expertise

• Merchandising Understanding

• Relationship Building

Southwest School of Court

Reporting

San Antonio • 09/1991

No Degree: Stenography

LBJ High School

Austin, TX • 05/1984

High School Diploma

EDUCATION

Sterling Trust Company - Operations Associate/Trust Accounting Waco, TX • 12/2011 - 05/2013

Extraco Banks Mortgage Department - Support Analyst/Administrative Assistant

Waco, TX • 10/2008 - 07/2011

US Mortgage Corporation - Senior Mortgage Processor Paramus, NJ • 06/2005 - 02/2008

• Engaged with customers to build rapport and loyalty. Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

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Engaged with customers to effectively build rapport and lasting relationships.

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Stocked merchandise, clearly labeling items, and arranging according to size or color.

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• Coded and keyed daily trust account deposits and disbursements Processed daily check runs every 2 hours and distributed to the appropriate departments in a timely manner

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Performed research using Spark Database to locate client account numbers

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Encoded checks remotely and deposited using Citibank's dedicated website daily

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Responsible for all administrative support to the President and Senior Vice President of production in the mortgage department

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Acted as liaison between the different departments of the mortgage division such as loan officers, loan processors, loan underwriters and any particular person affiliated with the loan

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• Composed letters and memos as needed

Each month I would take minutes for the Senior Vice President who would conduct a meeting via phone with all loan officers and loan processors to get feed back on their process of revenue as well as any concerns that they may have, Once the meeting was finished, I would type up what was said and distribute to the President, Senior Vice President and all loan officers and loan processors via email

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Answered all incoming phone calls and would field to the appropriate employee except when I was able to help the caller with a mortgage question as an example

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Frequently I would prepare expense reports and submit to President for approval

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Daily I would approve invoices and submit them to accounting for payment

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• Everyday I logged in all employees time in ADP

Performed compliance reviews before submitting files to our investors

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Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.

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Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.

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Communicated with originator and applicant concerning progress of loan file.

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• Handled any conditions sent from underwriting departments.

• Set up and completed loan submission packages.

Analyzed borrower credit reports and income statements to verify accuracy.

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Reviewed financial statements and contacted institutions and customers to clarify details.

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• Prepared file for final clear-to-close by branch management. Coordinated closing process with attorneys, title companies, and government clerks.

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Reviewed and validated details of loan applications and closing documentation.

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Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.

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Educated customers on loan services and regulations to confirm compliance.

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Maintained accurate records of loan processing activities and documents in CRM system.

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AFFILIATIONS

• Lions Club Member

• Habitat for Humanity Volunteer

• St. Jude's Contributor

• Red Cross Volunteer

• Fuzzy Friends Animal Rescue Volunteer

i really enjoy working with people. You could say its almost a hobby of mine to make people smile and to bring them joy. I also enjoy challenges, so when the occasion arises, I do not give up very easily. As far as my personal life, I have a happy and loving marriage with a few pets added in. I have a grown daughter and son who are very successful and have children of their own. My daughter's son (my grandson)joined the U.S. Marines and is doing well. We couldn't be more proud of him. In my free time, I enjoy reading a good suspense novel or watching Netflix, which I am ashamed to admit, I'm addicted to streaming video! My husband and I do get out and enjoy the beauty of the great outdoors and like to have picnics in a nice beautiful place. Also, we enjoy museums and art galleries. Currently we live on a small island in the gulf of Mexico called Cedar Key and have lived here for about 9 years. We endured 3 hurricanes during our time here, so my husband and I made a decision that enough is enough and bought a house in Albertville, AL which is about an hour from Huntsville. Its a very beautiful area with rolling hills and lakes which is more our speed. We were never really beach people, but we moved to Cedar Key because mu husband's friend since childhood got very ill and eventually ended up passing away. So, its time for us to move on and we are so excited ADDITIONAL INFORMATION

about starting a new adventure in our lives.

In conclusion, I hope you will consider giving me a chance with your company and allowing me to bring my skills as well as grow with your company. Thank you!

English

Native or Bilingual

LANGUAGES

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