Lavanya

ad1huu@r.postjobfree.com

+1-945-***-****

PROFESSIONAL SUMMARY

• 6+ years of Salesforce.com implementation as a developer, Senior developer, Administrator with in-depth knowledge of IT industry.

• Expertise in Force.com full stack technology: APEX, Lightning Web Components, SOQL, Visualforce and Aura Components.

• Experience in dealing with the functionalities related to the Community cloud or Experience cloud, B2B Commerce cloud, Service cloud and basics in Sales cloud.

• Extensively involved in Data Model Designing, Solutioning, Documenting Solutions and Interacting with Stake holders to understand requirements and derive solutions.

• Extensively exposed to creating Objects, Record types, Escalation rules, Assignment rules, Validation rules, E-mail services, Custom page layouts, Custom fields, Page Layouts, Apex classes, Triggers, Named Credentials and other standard functionality.

• Extensive experience in creating Roles, Profiles, Sharing Rules, Permission Sets, Process Builder, Lightning Flows, Workflows, Actions and Approval processes.

• Extensive knowledge of Salesforce setup menu, configuration, custom application development, administration, data migration and deployment of applications to Force.com platform.

• Extensive working experience on Deployment tools like CHANGESETS, GEARSET, COPADO.

• Proficient in using tools Data Loader and Force.com migration Tool for data migration.

• Experienced in integration of Salesforce.com with external applications by using Rest API and Metadata API

• Designed and built Lightning Web Components and embedded Lightning web components in visual force by using new lightning feature out by event - driven programming.

• Experience in optimization of existing code in accordance with the Governor limits.

• Expertise in maintaining GITHUB branches, Version control, Gearset deployment tool and setting up CI/CD process.

• Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Lightning Web Components

(LWC), Visual Force pages, Force.com IDE, IntelliJ with SOQL, SOSL and Plug-ins.

• Involved in SDLC activities (code refactoring, unit testing, code coverage) and written Apex test classes with maximum code coverage.

• During the build, test, and UAT cycles, I worked closely with the QA team to make sure that the build was defect-free.

• Expertise in working on Salesforce Communities enabling external vendors and groups into Salesforce system.

• Proficient in working under Agile Development Environment and can quickly adapt to new areas and technologies and bring out of box solutions in a collaborative environment. TECHNICAL SUMMARY

TECHNICAL SKILLS

SFDC Technologies: Salesforce Administration, Salesforce Platform Development, Salesforce B2B Commerce, Salesforce CMS, Salesforce Communities or Experience Cloud, Digital Experience, Service Cloud Program Languages: Apex, SOQL, SOSL, JavaScript, JAVA, C, Oracle PL/SQL Web Development: Lightning Web Components, AURA Components, Visual Force, HTML, CSS, XML, Java Script, Angular 7

Tools: Data Loader, Git, JIRA and Confluence, Azure DevOps, Jenkins, BMC Remedy ITSM, Gearset, Workbench, Salesforce Inspector

IDE: Visual Studio code, Eclipse IDE

Industry Sectors: Retail, Energy and Consumer Goods, Parts E-commerce, Telecomm CERTIFICATIONS

• Salesforce Certified Administrator.

• Salesforce Certified Platform Developer-1

• Salesforce Experience Cloud Consultant

PROFESSIONAL EXPERIENCE

Senior Salesforce Developer

The Home Depot, USA JULY 2022 –Present

The Home Depot, Inc., often simply referred to as Home Depot, is an American multinational home improvement retail corporation that sells tools, construction products, appliances, and services, including fuel and transportation rentals. Home Depot is the largest home improvement retailer in the United States. Responsibilities:

• Created customer service portal for employees. The site will offer a user-friendly interface, self-service capabilities, and real-time access to relevant information and resources.

• Created a new image management system allowing the users to resize, customize and download the images.

• Worked with various JavaScript libraries for custom developments in the site.

• Involved on creating Lightning Pages inside Experience Builder.

• Developed custom notifications by solving receiving user context issues.

• Developed various Salesforce Lightning Components using SLDS, LWC and Aura framework.

• Worked on writing Apex Classes, Controller Classes and Apex Triggers for various complex business functionalities and implementations in the application.

• Doing code review, analysis of risks using external tools and peering other developers work.

• Developed Apex Batch Classes, Queueable Jobs, Asynchronous Apex Scripts for running Large Data Volume records.

• Working on data loads using Data Loader tools, Import Wizard.

• Working with Quality Analysis team to make sure all the requirements are designed, developed and tested as per the business requirements.

• Maintained third party internal systems integrations with Salesforce.

• Used Gearset and GitHub for version control and doing CI/CD deployment. Environment: Salesforce Community/ Experience cloud, Salesforce CMS, Experience builder, Apex, LWC framework, Data Loader, Web services API, REST and SOAP, SOSL, SOQL, Force.com IDE, Import Wizard, JSON, CSS3 and Lightning Pages Salesforce Developer

Melissa & Doug LLC, Wilton, CT MAY 2021 - JUN 2022 Melissa & Doug, LLC is an American manufacturer of children's toys, including wooden puzzles, arts & crafts products, plush toys, and other educational toys.

Responsibilities:

• Developed Trevipay Payment Gateway adaptor and integrated to Salesforce B2B commerce Cloud by implementing REST API callouts for establishing communication between Salesforce and Trevipay.

• Built a User Experience site to Sign In/ Sign Up and Make payments and Manage account details and see transaction History.

• Gained Expertise in Salesforce Development, Salesforce Admin, Process Automation and Salesforce B2B Commerce.

• Written Apex classes to make callouts to Trevipay API for retrieving Account info, Post Transactions, Sign up etc.

• Written Test Classes for Apex classes and created mock API responses to cover all testing scenarios and prepared change sets with quality code coverage

• Created Flows to invoke Apex classes while user logs in, Checkouts and profile management.

• Developed LWC Components for login, Manage Account, See Transaction History, Sign Up pages.

• Published sites using Experience Builder with predefined templates, CMS (Content Management System) in B2B Commerce, LWC Components and Lightning Flows.

• Developed platform events and enabled Change Data Capture to publish and subscribe to various external systems

• Providing technical assistance throughout the design process and guidance with new business requirements.

• Developing the features and delivering them as per the estimated schedule.

• Worked on Apex Trigger Frameworks to implement best practices following the governor limitation guidelines.

• Worked on Documentation and providing guidance to the users for newly implemented features in the system. Environment: Force.com, VS Code, B2B Commerce App, Experience Builder, Digital Experience, Lightning Applications, Custom objects, Apex Classes, HTML 5, Java Script, REST, JSON, XML, SOQL, Quip, Gearset. Salesforce Developer

Daikin Applied Americas, USA JAN 2020-APR 2021

Daikin Applied Americas is a corporation that designs, manufactures and sells heating, ventilation, and air conditioning products, systems, parts and services for commercial buildings. Responsibilities:

Salesforce B2B E-Commerce Implementation

• Customization and advanced configuration of B2B Lightning

• Developed and maintained Lightning Web Components (LWC) for Salesforce applications

• Collaborated with stakeholders to gather requirements and translate them into technical solutions Designed and implemented scalable and efficient LWC components using Salesforce best practices Customized and extended standard Salesforce functionality using Apex SOQL, and SOSL

• Integrated Salesforce with external systems using REST APIs and worked with JSON input data.

• Wrote unit tests and performed code reviews to ensure high-quality, robust code

• Troubleshooted and debugged issues in LWC components and Salesforce configurations

• Provided technical guidance and support to junior developers and team members

• Participated in Agile development processes and contributed to sprint planning and estimation.

• Design and development of Order module

• Training to business users on Salesforce CMS and its capabilities

• Collaborating with cross-functional teams, including business analysts and solution architects, to align technical solutions with business goals and deliver optimal outcomes Proactively identifying performance bottlenecks and implementing performance optimization strategies to improve system responsiveness and scalability

• Providing training and conducting knowledge-sharing sessions for clients and team members to promote the adoption of Salesforce best practices and empower users

• Creating comprehensive documentation, including technical specifications and user guides, to facilitate seamless knowledge transfer and ensure effective system maintenance Salesforce Developer

Infosys Ltd, Richardson, TX. MAY 2017-DEC 2019

Project - EAM (Enterprise Asset Management)

EAM is about relating the asset management and work order management to inventory and procurement tasks. Salesforce FSL

(Field Service Lightning) is being used as it provides resources for Asset Life cycle, Service (Labor) contracts, Capital work and project cost management.

Responsibilities:

• Involved in design phase where I worked on Data model for Linear assets, Purchase requisitions, Purchase Orders, Inventory, Asset performance, Work order triggered purchases.

• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.

• Developed lightning web components and Visualforce pages to use JavaScript libraries for Visual Representation of Linear Assets.

• Developed and Customized User interface in Salesforce.com using Visualforce, Apex controllers and Force.com IDE.

• Work with VP of Technology to plan platform roadmap, prioritize capabilities, and scope efforts.

• Integrated external financial systems for synching data in Salesforce.

• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

• Worked on Reports and Dashboards in Salesforce Classic and Salesforce Lightning.

• Worked on various functionalities using LWC screen actions, quick actions, modal popups, rendering only certain menu items on basis on form factor and have done multiple POC’s to demonstrate technical feasibility of requirements. Project - Liberty Global - European Telecom Network. Liberty Global provides the services like Digital TV(DTV), Internet services and VOIP over telephony. Salesforce Experience cloud is used to design portal for CSR (Customer Service Representative) to better serve users on Products and offers.

• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.

• Developed the code for the back end using Apex programming to implement the business logic.

• Administrated and monitored the company's Salesforce CRM application.

• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.

• Worked with various Salesforce Components like Static Resources, Custom Settings, Custom Labels, Custom tabs, Named Credentials, Permission sets.

• Developed field & page layout customization for the standard objects like Account, contact, Leads.

• Developed and configured various custom reports and Dashboards. Performed Testing for REST Services using Post Man and Workbench.

• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

SFDC Training:

• I have gained considerable knowledge in Salesforce Administrator, Lightning web components, platform developer using trailhead and implemented them by solving challenges through super badges like Apex Specialist, Process Automation Specialist, Lighting Experience Specialist in trailhead.

• During my SFDC skill training, I worked on a project where we developed workflow rules, Approval processes, Validation rules, Visual Force pages, Custom and Standard Objects and sent them Production Org from Sandbox. Environment: Salesforce CRM Application, Service Cloud, Sales Cloud, Apex Classes, Apex Triggers, Visualforce Pages, Apex Controllers, Workflows & Approvals, Custom Objects, Custom Tabs, Lookup and Master Detail Relationships, Email templates, Reports, Field-level Security, Field Service Mobile App, Sandboxes (Full and Partial), Managed packages and unmanaged packages.

Project – Amigo Wallet- Java developer

During my initial days at I got trained as Java Full stack development as well as Angular framework. Also, I have worked on a POC where I have used Oracle PL/SQL for the backend development.

• Worked on a project ‘Amigo Wallet’ which is about online transaction of money and maintenance of customer data with security, using Angular and Spring Boot Framework during training.

• Worked with both Spring and Spring Boot Framework. I have gained knowledge on Web API development using Spring REST with Spring Boot and Service Layer Using Spring with Spring Boot.

• I gained significant knowledge on RDBMS, OOPS concepts

• Developed use cases, class diagrams and sequence diagrams using Rational rose.

• Developing the application as per the requirements and business rules.

• Developed the login screen for the application and checked for user authentication using HTML, JSP and servlet under MVC architecture.

• Involved in coding reviews and enhancement of application.

• Establishing connectivity to Oracle database using Servlets.

• Retrieved the data from Oracle database using SQL queries. Environment: Java, JDBC, HTML, JavaScript, Oracle and Eclipse. COMMUNICATION SKILLS

• Excellent ability to learn and articulate software-related and technical concepts

• Strong active listening skills and excellent written and oral communications skills

• Expertise working with Microsoft Excel and Strong documentation skills EDUCATION

BACHELOR OF TECHNOLOGY- Jawaharlal Nehru Technological University, Hyderabad, India.

● Major in Computer Science

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