Patricia Iyoha

Contact:

Houston, Texas

ad1ht2@r.postjobfree.com

832-***-****

Profile

Patient and Provider Services Benefits with 5+ years experience, seeking to help providers and medical practices navigate through various healthcare systems. Specialty in guiding patients and caregivers through difficult and complex treatment choices with exceptional customer service. Education

Texas Woman’s University- Bachelor of Science in Biology August 2018 Skills

Customer Service, Health Care Administration, Health Science Education, Payer Requirements,Credentialing Software, Case Managers, Salesforce Professional Experience

Centene Corporation/Wellcare- Provider Contract Administrator July 2021-Present

● Provider contract upkeep

● Works directly with internal and external partners to collect all required information to ensure correct processing of contracts, amendment

● Audits Configurations loads on new contracts

● Conducts special projects and monthly audits to enhance processing credentialing packages and maintains databases and spreadsheets using Excel and Salesforce

● Provides office, project management, provider recruitment and data analysis support. Robin Healthcare- Virtual Medical Scribe

February 2020-July 2021

● Observe patient-provider encounters to produce medically professional SOAP note

● Transfer information from the ScribeApp to the EMR and ensure forms are generated correctly

● Assign accurate codes for reimbursement

● Maintain confidentiality and handle all information in compliance with HIPPA Winners Healthcare Solutions-

PAS Coordinator January 2019 - January 2020

● Help patients create a schedule and service plan for their home health needs

● Filing and sorting client medical records

● Communicate with client’s family members on service related issues

● Maintain necessary contacts with physicians to ensure practitioners statements are promptly received

● Preparing monthly schedule supervisory visits

● Assist in hiring procedure of non-professional employees

● Stand in for attendants when occasion demanded

● Ensure that attendants provide adequate service to client as per client service plan

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