DIANA KLEEMANN

Farmingdale, NY ***** 516-***-****

ad1hsg@r.postjobfree.com www.linkedin.com/in/diana-kleemann SENIOR HUMAN RESOURCES PROFESSIONAL

Implement Policies, Programs and Systems to Improve Customer Satisfaction & Business Operations Accomplished results-driven and collaborative team player who thrives within fast-paced, multi-changing environments, while promoting positive employee relations & customer service. Extremely project driven, specializing in innovative systems technology to provide more efficient processing of reporting data and metrics. Demonstrating attention to details, superior organizational and follow-up skills, a passion for people and a positive attitude to succeed. Employee Relations & Engagement Training and Development Relationship Management HRIS Systems Management Policies & Compliance Benefits Administration Document Management Project Management Reporting & Data Metrics Vendor Relations PROFESSIONAL EXPERIENCE

CATHOLIC HEALTH SERVICES, Hauppauge, NY

HR Operations Manager October 2022 – November 2023

• Managed daily operations of the HCM/HRIS as well as the HRIS Specialist team

• Ensured deliverables were met, including maintenance of the HRIS system to ensure accurate and timely processing of all changes to an employee's record and ongoing integrity of data

• Partnered closely to support and collaborate with the HR Service Center, Business Partners, Payroll and entity HR departments

• Confirmed accuracy and integrity of data through audits, query generation and coordinate data cleanup as necessary

• Managed the development, administration, maintenance, and modification of HRIS processes and procedures

• Analyzed problems, determined the approach, compiled and analyzed data to prepare reports and recommendations

• Understood HR interrelated processes for driving improvements & automation to increase quality, experience & effectiveness

• Maintained knowledge of company policies to provide guidance to employees & managers to ensure compliance & consistency TEACHERS FEDERAL CREDIT UNION, Hauppauge, NY

Senior HR Compliance and Data Specialist March 2021 – October 2022

• Project lead for implementation of UKG Dimensions HR/Payroll/Timekeeping application

• Project lead on implementation of PlanSource benefits platform for Open Enrollment by providing documentation and training

• Wellness Committee Lead - launching programs including Wellness & Step Challenge, local charity walks and virtual fitness

• Partnered with marketing team to update and maintain all Benefit and Wellness pages on Smart Hub internal site HRIS/Project Lead (Consultant) October 2020 – March 2021

• HR Project lead for Kronos HCM to Cloud migration of HR/Payroll modules for 2021 implementation; utilizing Smartsheets project management application for tracking status and coordinating all phases of project steps with IT and Kronos teams

• Assisted with rollout of updated performance management tool in Kronos; modified sick accrual policies to conform with NYS Sick and Safe laws adopted in Q4 2020

• Partnered with HRBP’s to research and resolve employee inquiries. Assisted Compensation and Benefits manager with open enrollment and special projects as required

SARTORIUS, Bohemia, NY

HR/Payroll Specialist (Contractor) July 2020 – October 2020 ALTICE USA (previously Cablevision), Bethpage, NY

HR Senior Analyst / Senior Generalist, HR Compliance and Operations November 2017 – January 2020 Primary Lead for HR compliance driven projects to ensure regulatory guidelines for employee data, policies and documentation was in alignment with government standards and requirements, including onboarding, immigration and policy agreement documentation.

• Created regulation auditing and SOX compliance reporting, to include document management retention rules while ensuring data reported met company standards and guidelines.

• Maintained confidential employee information and documentation with highest level of professionalism minimizing company risk of protected personal information (PPI)

• Coordinated tracking of work authorizations for hires / rehires ensuring documentation met proper government requirements while maintaining 100% compliance

• Acted as Senior Advisor for knowledge of company policy pertaining to Federal and State employment laws using investigative techniques to guarantee compliance for over 13k employees

Project Lead - Audit of Government I-9 forms and Documentation Spearheaded initiative to create strategic design, required guidelines and timeline to complete internal audit for over 10k employees. Monitored metrics daily to ensure eligible employees were following Government I-9 documentation guidelines and all records were captured in tracking application for self-audit

Project Lead - Implementation of Time and Labor / Payroll Modules Senior Lead responsible for the implementation of internal Timekeeping and Payroll modules within existing HRIS application on time and within budget to improve efficiency of time reporting and payroll processing.

• Created detailed project plans to include relevant activities, durations and deliverable dates, utilizing internal resource requirements while monitoring status of activities to remain in scope and within budget

• Led cross-functional project team for time and labor module implementation encompassing configuration & unit acceptance testing which was successfully deployed on time to over 13k employees

• Designed and published vignettes and training guides while leading webinars to all supervisors, managers and individual employees enabling staff to successfully access timesheets CABLEVISION SYSTEMS INC, Bethpage, NY

Senior Generalist / Systems Lead / Supervisor - HR Shared Services Department May 2014 - October 2017 Supervisor responsible for design, creation, and implementation of HR Shared Services Center which centralized support for all employee inquiries to ensure standardization of policies company wide.

• Developed application configuration, testing, security monitoring, documentation, and training for all HR Specialists to utilize specialized applications and payroll system

• Provided supervisor-level support for escalated inquiries related to benefits, payroll, policies and programs for non-union and union employees, ensuring full employee satisfaction

• Designed and deployed first HR knowledge database and application, allowing standardized tracking and monitoring of service tickets assigned to HR to remain compliant within required response time

• Established data reports & audits to track & measure trends/patterns of service levels provided for employee satisfaction HRIS Senior Implementation Analyst & Training Supervisor, HRMS June 2001 - April 2014 Coordinated and designed all unit testing and training, including project documentation and functional specs to aid when implementing, upgrading and creating enhancements to HRIS application for key data and reporting

• Led project team of 7 through successful implementation of Cornerstone Learning Management system, guaranteeing all employees completed mandatory compliance and required training curriculum

• Spearheaded collection of employee files and documentation, handled configuration and designed structure of employee file setup in new electronic system (OnBase) while coordinating uploading of historical files into new system Previous roles included Recruiter and Employee Relations Supervisor EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Science (BS), Business Management, Johnson & Wales University, Providence, RI Hyland OnBase Administration, 2014 PMBOK Project Management, 2016 ASSOCIATIONS

Member, Society for Human Resources Management

Ambassador of Events & Programs, Cablevision Systems Corp Executive Officer, General Federation of Women’s Clubs (GFWC) local, state, and regional Outstanding GFWC Director of Junior Clubs Award, 2010, 2018, 2020 SYSTEMS AND APPLICATIONS

Oracle PeopleSoft Workday Lawson Service Now Hyland OnBase Microsoft Office Suite ADP Enterprise Kronos Ceridian BrassRing ICIMS Tracker I-9 Cornerstone Success Factors Smart Sheets JIRA Avaya

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