Business Development, sales, customer service

.

CONTACT

Wausau, WI

920-***-****

******.******@*****.***

SKILLS

· Account Management

· Business Development

· Client Relations

· People-centrical

· Strategic, Analytical Thinker

· Team-player

· Value Cultural Diversity

· Quality Conscious

CERTIFICATIONS /

TRAINING

· CPR, AED, First-Aid, and Safety

· Forklift Operator Certification

· Defensive Driving Completion

· Sandler and Achieve Global Sales

Certified

REFERENCES

Available upon request

Professional, entrepreneurial spirited employee with sales and business development experience. Superior communication skills with individuals of contrasting backgrounds within any organization. Quality conscious individual with the ability to multi- task independently or in a team environment. Diligent in driving results for company growth increasing revenue while improving client relations.

WORK HISTORY

December 2017 – Present

Outside Sales / Route Driver

Krueger Wholesale - Rothchild, WI

· Responsible and accountable for customer business needs: order issues, flower and supply orders, account

information, and delivery of products

· Invoice and collect payments in a timely fashion

· Rectify customer concerns; accommodate and offer substitutions and check availability

· Place cold calls to new and existing customers

· Attend and participate in weekly sales meetings

· Maintain an accurate inventory, under 2% minimal spoilage

· Flexible, dependable, trustworthy, respectful employee 2015 – 2017

Business Development Manager

Fred Mueller Automotive – Wausau, WI

· Worked to improve the organization’s market position and achieve financial growth building long-term strategic goals

· Acquired new customers, with the goal of retaining them as clients, and continue to grow business revenue

· Utilized knowledge of the market and competitors, while recognizing and expanding the company’s unique selling propositions and differentiation

· Identified opportunities for campaigns and services that led to an increase in sales

· Presented new products and services to enhance existing relationships, worked alongside our technical staff and other internal colleagues to meet customer needs

ANDREW VOECKS

2013 - 2015

Sales Representative

Graphic House, Inc. - Wausau, WI

· Explored new business opportunities through various channels by identifying prospects and evaluating their position in the industry; researched publications/press releases and utilized bid tools

· Managed (sales, marketing, and leasing) Hartlind Outdoor LLC. a subsidiary of Graphic House Inc. featuring a network of 200 + billboards

· Led sales meetings via conference calls and face-to-face consultations

· Composed proposals/bids based off the review of

architectural specifications, scope of work details, and analysis of product options

· Executed project management duties

2011 - 2013

Service Consultant

Bergstrom Automotive, Appleton, WI

· Performed needs analysis of automotive problems/concerns and recommended services by listening to customer's description of symptoms, conducting inspections, and checking vehicle maintenance records

· Verified warranty and service contract coverage by examining records and papers; explained provisions and exclusions

· Devised estimates by costing materials, supplies, and labor

· Formulated repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required

· Maintained/built customer rapport

· Enhanced business acumen by participating in educational opportunities and reading manufacturers' publications 2009 - 2011

Sales Associate

West Business Services, Appleton, WI

· Secured and maintained relationships with clients by providing support, account information, and guidance

· Researched and recommended new opportunities,

including profit and service improvements

· Represented the AT&T retention team, making outbound sales calls to business accounts

· Achieved and completed extensive sales training and courses

· Spearheaded 60 to 70 sales calls per day, and executed professional sales conversations with business owners, decision makers, and account managers

2003 - 2009

Production and Inventory Control Manager

Spectro Ink - Menasha, WI

· Oversaw management, planning, analysis, and supervisor duties

· Interpreted customer order requirements & created accurate work instructions and production standards to meet deadlines

· Provided high quality and low-cost product solutions

· Responsible for production of various inks, coatings, and varnishes

· Regulated lab duties including color matching, ink formulations, and stock testing

· Accountable for inventory, product delivery, shipping and receiving

· Fulfilled customer service requests and purchase orders EDUCATION

Xavier High School – Appleton, WI

Class of 2000

Cumulative GPA 3.6

.

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