MANOO HARYAL

+91-993**-***** ad1hs3@r.postjobfree.com LinkedIn: http://in.linkedin.com/in/manooharyal APMP Certified Proposal Management Sales Enablement & Strategy Account Management Client servicing

SUMMARY: Over 16 years of experience in Presales, Bid Management, Knowledge Management, Account Management, Technology conference management, Team leadership and Stakeholder management.

Experience in end-to-end Bid/Proposal Management with complete ownership of RFPs/RFIs & other Sales Support activities.

Managed Large and complex deal with multi-Geo and service lines

Experience of interacting with Senior Management, CXO’s, Presidents, Vice-Presidents, Directors, Program Managers for new business development in the areas of IT Consulting Services

Skilled at organizing knowledge capsule sessions to revitalize the team for achieving multifunctional delivery objectives

An effective communicator with an ability to relate to people from all levels and geographies.

Managed Technology Conference / Workshops for Digital Transformation, Automation, and Analytics

Member & Certifications

o APMP - Association of Proposal Management Professionals o DOL SharePoint Site Collection Administrator assessmentted – Deloitte o Scrum Master

o Scrum Product

Awards

o 2023- President Award & Move the dot award – Deloitte o 2021- President Award - Deloitte

o 2017- Applaud Award - Deloitte

o 2015-Project Star in Bid Management & sales support – Cap Gemini o 2014-Award for Extra Mile and Value Creator- Cap Gemini KEY STRENGTHS

Bid Management Sales Enablement Business Operations Qualification Bid Management Knowledge Management Strategic program Opportunity Analysis Stakeholder Management Client servicing Expectation setting Relationship Building Conference/Workshop Management PROFESSIONAL PROFILE

Since 2017- April Deloitte India Mumbai

Role Manager -Technology

Level Sr. Manager

Proposal & Bid Activities

o Drive the entire Bid process end to end, facilitate the proposal process and proposal reviews

o Managing workflow between team members

o Work closely with BD the team in proposal development by establishing the requirements, managing the workflow, and delivering the results to the sales team/client on time to agreed-upon quality standards o To provide techno-functional consulting support of the sales team at client meetings and on conference calls.

o Liaison with technical delivery, field sales teams and other relevant stakeholders for seamless information flow, to avoid delays. o Provide key inputs for external customer meetings as a valued and a skilled member of the sales team supporting the opportunity o Developing Statements of Work and other contractual documents in co- ordination with legal and the Account team.

Knowledge Management

o Setting up a centralized repository (SharePoint) for technology consulting service line for easy access to information o Enhancing and creating templates for proposal, GO-NO GO, Bid qualification, and templates for Bid management

o Creating capability decks for various sub-service offering and client presentations

o Building and updating case studies of various showcase project

Sales Strategy & Supporting Business Leader in Business Operation:

Drive and Support MUST

WIN Proposal for

technology

Maintain and update

standard Bid Content &

artifacts

Support Leadership with

customized decks/reports

for reviews meetings

Organize external

Technology Workshop/

conferences in collaboration

with Alliances team

Awarded for contribution in

Bid & Sales enablement

o To streamline and implement a strategy for providing services lines reporting systems (sales Pipeline management)

o Coordinate with sales leadership and executive management to define sales support initiatives o Report bi-weekly to the Business Development Director on Pre-sales progress and development including progress and management against targets.

o Reports progress and issues to the leadership in a timely manner. In particular, to relay issues that might impact on the quality or the ability to deliver to timescales or estimates o Act as a liaison between Sales Management, business users and Group IT teams to drive functional changes with regards to CRM

o Improve the efficiency of operations and support work by automating for reporting across service lines in technology

o Develop standard methods and procedures for technology service lines Since 2010 CAPGEMINI INDIA PVT. LTD Mumbai

2010 – 2013 Consultant (P3)

2013- 2015 Sr. Consultant (P4)

2015- 2017 Team Lead (P5)

• Bid Management

o Writing, developing and managing RFP, RFI and RFQ Responses, and Pre-sales Collaterals o To help the onshore team with the capabilities and involving the right team members from various service lines for RFP

o Role involves supporting Sales Activities, Bid Management, Proposal Handling, Win Strategy Formulation, Deal Reviews, and Due Diligence.

o Working closely with multiple stakeholders like Sales Leads, Domain, Solutions, HR, Legal and SMEs to arrive at best deal & quality response Build relationships with internal clients and collaborates with team members o Experience in Managing complex and Large deals with multi-geo for Application Maintenance and development, Mobility and Testing services

o Experience in creating documents (MSA, SOW, NDA and etc) as per the legal, company guidelines and sector compliances for services lines/ sectors

o Coordinates with the different Practices and Delivery teams for the commercial estimates o Work closely with BD team in proposal development by establishing the requirements, managing the workflow and delivering the results to the sales team/client on time to agreed-upon quality standards o Liaison with technical delivery, field sales teams and other relevant stakeholders for seamless information flow, in order to avoid delays.

o Provide key inputs for external customer meetings as a valued and skilled member of the sales team supporting the opportunity.

o Maintain and constantly upgrade knowledge about the various data sources used to mine the information. o Provide timely, accurate and actionable intelligence based on research and analysis to the team in India & Front-office.

• Knowledge Management & Sales Support Team

o Responsible for servicing the Business Development requests for indirectly contribute to the top-line growth for the organization including Bid Management, RFP support, Collateral support, Request Management, Knowledge Management and Repository management

o Manage the knowledge database and effective repository management to help in reducing the overall proposal effort

o Building & creating a structure of KM repository. o Setting up the process for KM request for multi Geo’s. o Work closely with BD team in proposal development by establishing the requirements, managing the workflow and delivering the results to the sales team/client on time to agreed-upon quality standards o Build relationships with internal clients and collaborates with team members o Provide key inputs for external customer meetings as a valued and skilled member of the sales team supporting the opportunity.

o Optimal utilization of resources for gathering data & information around the programs managed. o Responsible to improve customer communication, enhance product knowledge, prepare presentations, business case studies, and marketing collaterals along with the knowledge management team. o Closely collaborate with the front office business team to help the marketing organization achieve the organizational goals and impact the business

PREVIOUS EXPERIENCE

TechInspire Services Pvt. Ltd, Co-founder & Business Development & Client Relations (May 2009 – Aug 2010)

Part of the Business strategic group that was involved in setting up the future roadmaps

Continuous communication in all forms with different stakeholders understanding their business interests and reciprocating the same.

Created and setup sales processes & strategy

Designed and delivered presentation for product familiarization, Detail product Demo, contents as part of implementation process

Generated new leads and conducting prospect research and building database

Created proposal for RFPs & clients presentation

Project co-ordination and act a functional manager for product development.

Client interaction for requirement gathering and understanding of the business needs.

Act as a point of contact for the customer.

Ensuring timely completion of deliverables

Mastiff Tech Pvt. Ltd. as Sr. Business Development Executive (Oct 2007 – May 2009)

To Provide High Level Overviews to the Company CXO,’s and the IT managers

To create Presentation and proposals for clients

WAP & mobile application development & structure design

To study and bid for central government Tenders for software development

Client serving & interaction for new business

Part of the Business strategic group that was involved in setting up the future roadmaps

Creating prototype for new products and part of requirement gathering team

Allindia Technology Pvt Ltd as Key Account Executive. (Aug 2006 – May 2007)

Vendor’s interaction for requirement gathering and understanding for various product launches.

Act as a point of contact for various ad agencies

Co-ordination the Web Casting of corporate events

Deepraj Marine Systems Pvt Ltd (WebSagar) as Sales Executive (Sept 2005- July 2006)

Generating leads via cold calling, and emailers

Giving sales presentations to a range of prospective clients.

Visiting prospecting customers and existing clients to evaluate needs or promote products and services.

Maintaining internal records, creating presentation, and proposals. ACADEMIC CREDENTIALS

Executive MBA with specialization in Marketing from Institute of technology and Management Score (3.89/4)

Bachelors of Computer Science from Pune University (1st Class) PERSONAL DOSSIER

Residential Address : Nerul, Navi. Mumbai

Languages : English & Hindi

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