Business Development Operations

SHERELL SMITH

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PROFESSIONAL SUMMARY

Current student working toward my associate in business management and looking for an opportunity to begin my career in the field. Capable of identifying and quickly closing any knowledge gaps to offer value to my employer and team. Tenacious and passionate always pursuing opportunities to improve business operations for long-term success. Remains agile and responsive to changing market and operational conditions, continuously tracking trends and preparing for new challenges. Excellent personnel, financial, and administrative management abilities. Talented skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Business management Business development Business planning May 2018 - Current OWNER SNSBailBonds Raleigh, NC Handled all administrative requirements, including records management, legal compliance, and tax submissions. Kept business operations on sound financial footing with effective forecasting, budget management, and resource allocation. Built competitive edge with well-planned growth and strategic business development. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Routine Inspections

Critical Thinking

Workflow Schedules

Operational Standards

DOT Requirements

OSHA Requirements

Personnel Records

Workplace Safety

Driver Routing

Customer Experience

First Aid/ CPR

Safety Knowledge

Concealed Carry

WORK HISTORY

06/2018 - 08/2023

Owner

SNS BailBonds - Raleigh, NC

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Enhanced operational efficiency and productivity by managing budgets, accounts, and costs. Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Raleigh, NC 27610 919-***-**** ***************@*****.*** WWW: Bold Profile Founded and managed bail bond business, growing revenue to $100,000 in first year. Interacted well with customers to build connections and nurture relationships. Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Designed business plan to define concept, short-term and long-term goals and strategies. Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.

Prepared bank deposits and handled business sales, returns and transaction reports. Introduced new methods, practices, and systems to reduce turnaround time. Promoted business via social media to generate leads and maximize brand identity. 09/2022 - 06/2023

Road Supervisor

Mv Transportation Inc. - Raleigh, NC

Worked closely with personnel, customers, and contractors to resolve problems. Motivated workers to exceptional performance through implementation of new strategies. Managed labor assignments and equipment allocations and met transportation, operations and production goals.

Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.

Skilled at working independently and collaboratively in team environment. Worked effectively in fast-paced environments.

Balanced schedule and customer demand against team capabilities and available resources to meet performance objectives.

Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.

Proven ability to learn quickly and adapt to new situations. Managed over 120 drivers daily.

Excellent communication skills, both verbal and written Demonstrated respect, friendliness and willingness to help wherever needed. Managed time efficiently in order to complete all tasks within deadlines. 03/2022 - 09/2022

Driver

Mv Transportation Inc. - Raleigh, NC

Followed proper safety procedures and protocols while loading, unloading and operating vehicles. Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs. Communicated with dispatchers and other personnel to coordinate transportation schedules. Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Followed all relevant traffic laws and safety regulations Kept detailed mileage and fuel reports to track overall fuel costs Crew Member

Clark Pavement Marking Inc 03/2017 - 05/2018

Handled preventive maintenance through routine replacement of worn parts, lines, and components according to set schedule.

Protected equipment from catastrophic failures with regular cleaning and lubrication Maintained high cleanliness and health code standards. Lay out arrows, railroad signs bike signs, and crosswalks did paint striping on roads. Worked well with teammates and accepted coaching from management team. 04/2013 - 06/2016

Correctional Officer

Central Prison

Searched vehicles entering and leaving premises, inspecting for contraband and trafficking offenses. Safeguarded facility access, monitoring entrances and screening visitors. Monitored offender behavior and addressed disciplinary action during shower and meal periods. Patrolled assigned areas to assess facility security and verify offender counts. Fulfilled tower surveillance duty, monitoring grounds for security breache Identified and removed contraband items using routine and unannounced searches. Conducted headcounts to ensure each prisoner was present. Escorted inmates to and from cells, court, hospitals, and medical appointments Searched cells of inmates to identify and confiscate contraband and other prohibited items. Observed and supervised inmates throughout visits, mealtime, recreation, phone calls, and showers Enforced rules and regulations to maintain order among inmates. Supervised inmates during meals, recreation and other activities Transported inmates to and from court hearings, medical appointments and other locations 02/2012 - 06/2013

Sales Associate

DTLR

Located items for customers by checking sister stores and online options. Helped customers navigate store, complete sales and process returns. Adapted to changing priorities and unexpected situations. Rotated stock through clearance markdowns and special sales promotions Worked independently but within team environment.

Lifted, pushed, and pulled up to 25 pounds regularly. Maintained calm demeanor and managed issues professionally and according to company standards. Developed customer base by delivering consistent customer service. Assisted with receiving, pricing and merchandising. Demonstrated selling experience in fast paced, service-oriented retail setting. Handled stressful situations professionally and multitasked with ease. 08/2010 - 01/2012

Youth Worker

Youth Works Baltimore Corps

Assisted youth with maintaining employment, medical, and personal appointments by offering transportation.

Improved long-term outcomes by modeling positive behaviors, attitudes, and life choices. Shopped for and organized supplies needed to manage household of 4 youth and caregivers. Assessed clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.

Educated youth about self-care and adult responsibilities, including how to keep spaces clean and neat. Helped children between ages of 6 and 14 with academic assignments. Transported clients to medical, personal and program appointments. EDUCATION

Expected in 05/2024

No Degree: Business Management

Saint Augustine's University - Raleigh, NC

Awarded Provost List 2023

Awarded Provost List 2020

3.6 GPA

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