Charmane D. Ogawa, MSA, SHRM-SCP

Philadelphia, PA 19141 * 267-***-**** * ad1hr8@r.postjobfree.com

Professional Summary

Human Resources Business and Legal Professional with 20+ years of experience providing strategic direction for organizations. Strategic thinker who contributes to a company’s success as a strategic and operational business partner.

Core Qualifications

Employee Relations

Organizational Development

Change Management

Performance Management

Employment Law

Diversity and Conclusion

Talent Management

Succession Planning

Training and Development

Diversity and Inclusion

Professional Experience

Human Resources Director

Resources for Human Development-Family Practice Counseling Network

September 2023-Present

Foster HR credibility and model a people-centered leadership style

Elevate HR as a strategic partner with a comprehensive range of tools and capabilities for organizational development and business effectiveness

Maintain a highly visible and approachable presence, engaging with individuals at all levels of the organization

Manage a team - Recruiter, Credentialing, HR Assistant

Implement and oversee an advanced HR Information System (HRIS) that optimizes HR operations, boosts data analysis capabilities, facilitates informed decision-making, and seamlessly integrates with accounting and reporting systems.

Support and ensure effective performance and development of the HR team

Assist in the creation and deployment of an HR agenda that is aligned with company goals and allows us to thrive through periods of change (e.g. internal growth, restructuring)

Managing Human Resources Director

Advantage Behavioral Health Network

July 2022-August2023

Conduct employee orientation and training

Promote employee benefits through various employee events

Administer company employee benefits and compensation programs

Manage employee relations issues including employee discipline

Counseling employees through employee relations issues

Conduct employee terminations and employee exit interviews

Investigate employee complaints related to employee relations issues

Support the administration of FMLA, employee benefits, worker's compensation

Human Resources and Administration Manager

Women of Excellence

March 2018 to December 2021

Led the human resources department such as staff hires, benefits and compensation negotiations staff development, as well as hiring and recruitment efforts

Led, managed and facilitated the human resources function

Administer programs, policies, employee and labor relations, disputes and investigations, compensation, compliance, recruitment, training and development, performance management, disciplinary matters

Collaborate with leaders on the quality improvement process to develop and retain employees

Planned, developed, coordinated, and facilitated professional development, and training

Monitored the implementation of a performance improvement process with non-performing team members.

Led the implementation of company safety and health programs.

Monitored the tracking of OSHA-required data and Workers’ Compensation claims.

Head legal compliance committee to administer programs such as Affirmative Action and EEOC

Human Resources Director

Vision Quest

May 2016 to December 2017

Directed all phases of all employment related responsibilities (interviewing, hiring, benefits, administration)

Facilitated all new-hire orientations at multiple sites

Conducted employment verifications and investigations

Managed the employee offer process

Developed and enforced company policy and procedures relating to all phases of human resources activity

Facilitated the criminal background check process for new hires

Managed leave administration, including employee notifications and vendor management, disability programs and health benefits

Human Resources Manager

Cintas Uniform Services

January 2014 to

May 2016

Developed and facilitated all new-hire orientations

Conducted employment verifications and investigations

Developed and enforced company policy and procedures relating to all phases of human resources activity

Facilitated new-hire orientations at multiple sites

Managed the employee rewards programs

Conducted job analysis and job evaluations, resulting in quality job specifications

Marketing Manager

Nationwide Financial

November 2007 to December 2014

Directed and coordinated marketing activities and policies to promote products and services

Led a creative team of 5 on internal and external campaigns, marketing events and activities

Initiated market research studies and analyzed findings

Analyzed business developments and monitored market trends

Worked with the communications team to drive internal promotion of company programs, initiatives, guiding

principles and mission

Coordinated and participated in promotional activities and trade shows

Paralegal

Executive Assistant to the CEO

Citizens Bank

June 2001 to October 2007

Supervised administrative staff, contractors and vendors

Coordinated events and worked on ad hoc projects

Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations

Developed professional relationships with reliable vendors prepared reports, executive summaries and newsletters

Ordered and sourced office equipment and supplies

Supported human resources staff with new hire orientation and monthly departmental meetings

Senior Paralegal

Freedman & Lorry

February 1995 to December 2000

Prepared Divorce, Support and Custody Complaints

Prepared responses to documents

Trial preparation

Maintained ongoing communication with parties from discovery to trial phase.

Prepared appeals, motions and pretrial agreements and filed documents with the courts

Education

Master of Science - Human Resources Management

Bachelor of Science - Business Management

Associate of Applied Science-Paralegal Studies

Contact this candidate