Aspen Yuschik
***** ********* ****, ********** ** 44094
440-***-**** ********@*****.***
Dedicated leader, motivates teams to perform at their best in providing excellent service and longstanding customer relationships. Identifies, troubleshoots, and solves critical issues impacting productivity, sales, and financial operations. Embraces members of diverse groups and promotes team cohesiveness.
Highlights
Customer focused
Training and development
Analytical
Adaptability
Decisive leader
Drives for results
Integrity
Accepts ambiguity
Work Experience
Giant Eagle, Willoughby, OH (2020– present)
Curbside Team Leader (2022-present)
Organized and prioritized incoming orders and optimized team workflows and resources to handle dynamic demands
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
Reviewed and completed work to verify consistency, quality and conformance
Encouraged and developed Team Members to grow within the company and become leaders
Conferred with other Leaders to coordinate operations and activities within or between departments
Curbside Lead (2020-2022)
Allocate tasks to team members and monitor progress to ensure quality and timely order fulfillment
Innovated tool assisting in evaluating patterns regarding timing of order placement and pick up/delivery utilization to optimize scheduling
Investigate and respond to customer inquiries concerning discrepancies sustaining customer relations
Coach and motivate team members to promote department success while identifying and communicating opportunities for growth
Burger King, Mentor on the Lake, OH
Assistant Manager (2015-2020)
Ensure your team provides outstanding service and satisfied guests
Hire, train & coach the team, Hiring and Staffing, Managing Food Cost & Labor Cost
Working in a fast-paced environment and thinking on your feet
Set and meet restaurant goals for service, operations and financial results
Education
Tri-c
Beachwood OH
2017-2019