Constance M. Belle

**** ******** *****

Charlotte, NC 28217

ad1hqd@r.postjobfree.com

CORE QUALIFICATIONS: Ability to interact with Senior Management with little or no supervision. Focus: Handling of detailed reports and budgets/financial analysis and planning strategically for Clients/Services. Accounts Payable/Receivables with years of experience within Accounting Department. Performing general bookkeeping/collections, invoicing clients, recording cash receipts, making deposits at the bank, reconciling accounts and updating accounting software logs. Responsible for Customer payments/accounts. Auditing ledgers periodically to ensure that the invoice numbers and billing addresses are accurate/current. Handling of special billing situations(credit cards/statements to be input into system.. Knowledge of cash and record maintenance/collection reconciliations(paid/unpaid accounts). Broad contact in Customer Service/Clients/Patient Relation groups(Healthcare)/Patient Service Representative. Handled health Medication for patients; benefits/patient verification/HIPPA and Enrollment renewals. Research and consulting background in Foreclosures, Reports of Sales, Upset Bids/Auctions/Postponements with legal/detailed research of properties, for local/state/county procedures, Real Estate/landmark/Search of Foreclosures & Sales procedures.

EXPERIENCE:

MSS SOLUTIONS

December 2021-Present

Assistant Administrative Assistant/Accounts Payable/Office Housekeeper

Backup for receptionist/administrative assistance as needed. Accounts Payable Assistant-assemble, review and verify invoices and check requests. Clarify any unusual or questionable invoice items or prices; sort, code and match invoices. Office maintenance consisting of polishing/dusting fixtures as needed. Cleaning & sanitizing; maintain a clean and sanitary kitchen and conference rooms. Stocking of supplies/setup of conference rooms/set up of luncheons and reporting of any necessary repairs or replacements.

DEPARTMENT OF VETERANS AFFIARS

December 2018-January 2021

Patient Caretaker

Prioritizing care to elderly and disabled clients in a professional/compassionate manner on a daily basis within a timely manner which included planned office visits. Meal preparations/personal hygiene and bathroom needs. Patient lifting, vital recording and administering medication according to prescription schedule. Handling of benefits/Patient verification/HIPPA/Enrollments/Patient budget(accounts Receivables/Payables) completing Financial analysis and patient services using Microsoft Office(Excel, Access, Access, Outlook & word Programs Patient progressed in recovery.

AMERISOURCE BERGEN-LASHGROIUP

December 2015-November 2018

Patient Services Representative/Customer Service

Provided defined services to/for patients, providers and caregivers. Worked with patients and their healthcare providers to complete enrollment activities, answer basic program inquiries(phone); coordinated access therapies through the patient's healthcare provider. Reported delays and sent correspondence to account managers while updating information. Daily correspondence of Handling outbound/inbound phone calls and inquiries regarding patients-Copays, patient assistance/Medicaid programs, pharmacy triage, order processing for orders. Reporting of adverse events, claim denials/underpayment of claims, collections, using program approval methods by way of phone, email, fax. Resolved resolutions for customer requests in a timely/accurate manner, escalating complaints accordingly and decreasing billing denials and increasing the company’s revenue. Reporting of delays to program manager regarding billing, claim denials and/or payments. Ensured all program correspondence and communication met quality standards. Handled patients/providers/ internal services to ensure necessary documentation was received/completed for processing within program policies for defined standard operating procedures to determine appropriate action.

Constance M. Belle

4052 Teakwood Drive

Charlotte, NC 28217

ad1hqd@r.postjobfree.com

IQOR-Humana Healthcare Systems-Kelley Temporary Services(Contractor)

May 2014-November 2015

Customer Service Representative-Billing & Enrollment

Assisted customers with obtaining healthcare policies/enrollments/billing(invoicing, bookkeeping and financial management of accounts. Budget analysis, financial reporting and cash flow analysis. Handling of dependents, quotes/proof of coverage/prescription plans/copay and policy amounts. Research of physicians regarding medical coverage/acceptable insurance plans. Customer enrolled, received policies at a cost/timely manner

ASSET MANAGEMENT TECHNOLOGIES, INC.-Kelly Temporary Services(Contractor)

September 2013-April 2014

Lease Examiner/Analyst

Assisted management and director of implementation services with various projects as assigned. Data entry from legal documents and client reports into Company database. Abstraction/summarization of commercial real estate properties in regards to leases. Ensured property and lease data information(data analysis) was accurate in comparison to property and lease documents received.

REGISTER OF DEEDS

October, 2011-August 2013

Notary Public/Document Processing Specialist

Indexing and scanning of legal/public documents which included real estate, power of attorney, ownership of home/land, margins of land/landscaping of homes, deaths, births, marriage certificates(notarizing). Swearing in of new notaries/customer service. Analyzing reports to determine needed improvements. Input various information into company database system. Handled cash payments for services rendered.

THE MECKLENBURG TIMES/DOLAN MEDIA

August 2004-September 2011

Paralegal Assistant/Document Specialist for Mecklenburg County Courts

Obtained/Indexed public notice records from courts for distribution. Title Research/Sales Department to obtain subscribers such as paralegals/investment/real estate brokers and agents. Obtained documents, legal clearance, certificates and appropriate forms for local, state and federal agencies. Provided onsite training for employees to obtain legal information, monitored multiple databases to keep track of all company inventory. Obtained newly field foreclosures, bankruptcies, reports of sales, tax liens and abandonments. Provided seminars for real estate brokers, investors, attorneys, paralegals for subscription/information for company. Trained with attorneys/paralegals/investment brokers to obtain information needed for use. Coordination of records legal/business media within the Charlotte Metro Area. Analyzing/drafting of court filings within court system.

SKILLS: Strong customer service experience. Ability to communicate effectively both orally and in writing. Ability to build productive internal and external working relationships. Strong interpersonal skills, basic analytical skills, data trending knowledge, invoice coding, bookkeeping, budget analysis, financial reporting., cash flow analysis. Organizational skills/attention to detail, knowledge of healthcare industry, Knowledge of Microsoft Excel, Outlook, Access/Word, applying company policies to resolve a variety of issues. Administrative Assistant/Data Entry, Site Coordinator, mentoring, benefits verification specialist, triage, accounts payable/receivables, legal & real estate title search, bankruptcies, broker investment program.

EDUCATION:

Katherine Gibbs Secretarial School of Business-Graduate

Carolina State Bar Board of Paralegal Training Certificate 2009-Charlotte North Carolina

Notary Public 2004

REEFERENCES AVAILABLE UPON REQUEST

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