Michael Sommer 310-***-**** ad1hqc@r.postjobfree.com LinkedIn

Senior Salesforce Enterprise Architect - Digital Transformation

I specialize in empowering clients to maximize the potential of their Salesforce platform. I focus on enhancing operational agility, driving revenue growth, and reducing costs. By expertly integrating people, processes, and technology, I help organizations achieve the perfect balance: the efficiency and innovation of a startup combined with the scalability and robust structure of a large enterprise. This approach ensures that my clients are not just adapting to change but are always a step ahead in their digital transformation journey

Digital Transformation with Salesforce Industries (Velocity) - Commerce, Media & Entertainment, Health, Financial Services, Energy & Utilities. As a Transformation lead and Salesforce Enterprise Architect, my role focused on defining a client target operating model (TOM), creating and refining their Salesforce roadmap, strategic planning for Salesforce, defining needed resources and skill sets, and appropriate governance structure.

Lead Salesforce Enterprise Architect and AI Governance expert with over 20 years of experience in diverse sectors, including finance, healthcare, manufacturing, and high-tech. Specialized in orchestrating complex global architectures, optimizing development processes, and designing tailored Salesforce solutions. Skilled in harmonizing IT and business strategies to drive digital transformation, ensuring consistent value creation. Possess a deep understanding of key business drivers and the Salesforce ecosystem.

Enhanced organizational agility through modular, flexible, and scalable Salesforce practices. Engineered and launched a private Salesforce app store for The Coca-Cola Corporation and NASCO

Core Strengths

Salesforce Enterprise Architect Salesforce B2B Solution Architect Business Process Automation Salesforce Governance Lean Startup/ SAFe Agile Analytic Problem Solving IBM Garage CGEIT (Certified in the Governance of Enterprise IT) HubSpot Salesforce Sales Cloud Salesforce Service Cloud Salesforce Commerce Salesforce Admin Salesforce Developer 1 IBM Design Thinking IBM Blockchain IBM Watson AI

Career Progression

The Kadence Group 2022 - Present

Senior Salesforce Enterprise Architect & Digital Transformation Expert

Streamlined project delivery processes by implementing agile methodologies, resulting in a 30% reduction in project timelines and a 15% increase in on-time delivery metrics

Led and executed digital transformation strategy for 3 companies, focusing on business process automation, system integrations, and operational excellence

Led the development and execution of a comprehensive technology strategy and roadmap for mid-market manufacturing, leveraging HubSpot, Salesforce, Zapier, and Tableau to improve operational efficiency, customer engagement, automation, and data-driven decision-making

Collaborated with stakeholders to define business objectives and translate them into actionable requirements, leading to the successful development of customized Salesforce solutions that met the needs of multiple departments within the organization at Cengage Learning

Conducted comprehensive analysis to identify opportunities for improvements, increased efficiency, and cost reductions for a mid-market technology manufacturing firm

Directed a thorough B2B and B2C lightning migration and change management initiative at Cengage Learning

Ensured Salesforce strategy aligns with organizational goals, objectives, and priorities at Allergan/Abbvie

Led the successful overhaul of a legacy system, resulting in a 15% increase in customer engagement and a 23% boost in sales within the first quarter of implementation, leveraging HubSpot, Salesforce, and Zapier

Managed cross-functional collaboration between business and development teams, resulting in a 98% success rate for meeting project goals, timelines, and deliverables

Served as Lead DevOps Architect at AmerisourceBergen (AB), spearheading the design and execution of Salesforce release management, sandbox strategies, org rationalization, and deployment protocols

International Business Machines Corporation (IBM) 2014-2022

Practice Lead - Salesforce Enterprise Architect, Strategic Services & Governance

Delivered comprehensive Salesforce governance and Center of Excellence engagements for 70+ global clients, including industry leaders such as Mercedes, Toyota, GM, IBM, CenturyLink, Coca-Cola, W.L Gore, TD Ameritrade, and Stanford University

Served as the lead architect for developing a private B2B and B2C commerce store tailored to Coca-Cola bottlers' global needs

Captured and defined customers' needs and provided strategic governance for projects by establishing standard operating procedures and best practices for communications cloud (NBCUniversal)

Developed and implemented strategic governance initiatives for CenturyLink, resulting in a 30% reduction in project delays and a cost savings of $4.5M

Utilized extensive product knowledge, industry experience, and Salesforce EA methodologies to architect a scalable solution that supported the customer's growth strategy, resulting in a 30% increase in sales revenue

Designed and communicated a client’s Salesforce strategy using multiple architectural models or views to show how an organization's current and future needs will be met in an efficient, sustainable, and adaptable manner

Implemented automation and adaptable solutions within the Salesforce platform to meet the organization's current and future needs, resulting in a 15% reduction in overall operating costs

Identified architectural gaps in existing systems through comprehensive data modeling and proposed solutions based on Salesforce best practices, resulting in a 30% reduction in technical challenges faced by the business

Articulated and presented complex technical concepts to C-Level executives, resulting in a significant increase in executive buy-in for implementing new Salesforce solutions

Pacific Online Learning 2010-2014

President and Co-Founder

Led the strategic integration of a training management solution, combining Salesforce, Hubspot, a mobile LMS, and e-commerce for the real estate market with a 95% profit margin

Sold the company for 5X multiple of revenue and successfully exited

Pacific Mergers & Acquisitions 2009-2012

CIO and Senior M&A Advisor

Lead advisor and agent for a niche Mergers & Acquisitions firm specializing in managing the private sale of businesses ranging from $1 - $50M in enterprise value

Led client negotiations and due diligence, managed expectations, and maintained communication and deal flow with all parties involved, working with business advisors, lawyers, accountants, and property owners to close end-to-end deals

Education & Certification

Innovation and Entrepreneurship Executive Education – Stanford University Graduate School of Business, USA

Master of Arts in International Relations - University of Copenhagen, Denmark

Bachelor of Arts in Sociology - University of Victoria, Canada

CERTIFICATIONS:

CGEIT (Certified in the Governance of Enterprise IT) – ISACA

Salesforce Certifications

(Admin, Developer, Sales & Service)

Copado DevOps Consultant

SAFe – Scaled Agile

IBM Certifications: Enterprise Design Thinking, Agile, Electronics, Watson Cloud, Garage, Blockchain, Watson Artificial Intelligence, Intellectual Property/Capital, Banking, Finance, Automotive, Oil & Gas

CBI (Certified Business Intermediary)

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