National Harbor, Maryland

*****

202-***-****

ad1hnw@r.postjobfree.com

SUMMARY

Highly professional and

multifaceted journalist equipped

with sales, administrative and

marketing experience. Has

dominated on several professional

levels including the media,

commerce, real estate and

vacation ownership industries. Has

done it all from piloting a

newspaper and magazine staff to

generating over millions in annual

revenue sales of property and

ownership. Award-winning and

accredited writer, President's Club

member and dual state real estate

licensee. Powerful telephone skills

and deeply trained in the art of

overcoming objections and

distractions to close sales, crush

deadlines and exceed

expectations.

EXPERTISE

• Customer Service

• Leadership

• Critical Thinking

• Problem Solving

• Communication

• MS Office

Stephen Riley

EXPERIENCE

May 2023 - Current

Telesales Representative Bluegreen Vacations Salt Lake City, UT October 2011 - May 2023

Administrative Coordinator/Technical Content Writer Wyndham Vacation Ownership National Harbor, Maryland

May 2006 - December 2018

Editorial Writer/Administrative Coordinator Afro American Newspaper Baltimore, MD

Thrived in delivering outbound sales calls to potential clients, painting visuals and locking deals down.

•

• Developed relationships with clients utilizing empathy and honesty.

• Increased company division revenue with persistence and tenacity. Maintained accurate records of all sales activities including prospects contacted, presentations made, and orders taken.

•

Became President's Club member due to increasing average transaction size and sales floor efficiency through creating effective training manuals and manuscripts to simplify sales processes.

•

Delivered business articles, news breakings and any additional information to drive the company sales model.

•

Crafted consumer reports to assist clients with decision making and product selection.

•

Hosted consumer-focused seminars and meetings, breaking down the inner workings of the company's vision while showcasing future endeavors, projects and goals.

•

Moonlighted as the glue to the editorial administration, providing direct support to the executive editor, firing off emails, conducting interviews and copy editing.

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• Managed the publication process from submission to printing. Developed and implemented effective content acquisition strategies to create riveting content.

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Designed press releases, produced story title ideas and delivered engaging content for multiple social media platforms, such as Twitter, YouTube and Facebook.

•

EDUCATION AND TRAINING

June 2006

Bachelor's degree in Broadcast Journalism

Morgan State University

ACCOMPLISHMENTS

Two-Time Maryland, Delaware and D.C.(MDDC) Press Award winner for WEBSITES,

PORTFOLIOS, PROFILES

www.linkedin.com/in/stephen-

riley-02062183

•

https://afro.com/author/stephen-

d-riley/

•

best creation and short article story

President's Club

Club Elite

CERTIFICATIONS

• Florida Real Estate License

• Maryland Real Estate License

• Life Insurance Sales License

REFERENCES

References available upon request.

Contact this candidate