Yolanda E. Garraway

Aberdeen, MD

443-***-****

ad1hm5@r.postjobfree.com

Professional Summary

Highly skilled professional with 10 years of HR and management experience. Additional years of experience in payroll management, recruiting, training, account management, research, claims, tax preparation, sales processing, and call-center operations within the retail, insurance, non-profit, banking, and other financial industries.

Education

Colorado Tech University – Colorado Springs, CO

M.S. in Management

M.S. in Human Resource Management

B.S. Business Administration

Skills & Certifications

Management Cert

Basics of Accounting Cert

Business Concepts Cert

BA Certification

Application Tracking Systems (Salesforce, SalesLogix, SAP, JAS 5.0, WorkBench, Workday, ADP Vantage, Paycom), Kronos, UKG

Experience

The Clorox Company May 2023 – Present

Plant Human Resource Representative

Interact with employees answering administrative questions related to pay, policy/procedure and distributing work related documents, materials and information.

Promote positive employee relations.

Work with applicant tracking system (ATS) to process applicants - scheduling interviews and scheduling/conducting pre-employment screenings.

Attend job fairs/community building events.

Prepare all materials for new hire orientations and on-boarding.

Organize and conduct onsite wellness activities.

Assists in the planning/coordinating and running of company-wide events.

Responsible for internal postings and employee recognition program.

Perform bi-weekly payroll duties including review of timecards, salary increases, transfers and corrective actions.

Perform general administrative functions including but not limited to, generating reports, maintaining files, processing changes to employees in HRIS system(s), completing logs/checklists, processing forms, and maintaining HR data, forms and documents.

Conduct or acquire background checks and employment eligibility verifications.

Maintain compliance with federal, state, and local employment laws and regulations and recommended standard processes; review policies and procedures to maintain compliance.

Career Development & Education Academy December 2021 – April 2023

Human Resource Generalist

Managed new employee orientations, benefits, payroll, retirement, terminations, and promotions for more than 100 employees.

Structured and implemented programs in the areas of training, new employee orientation and incentives.

Reduced employee turnover rate by 15% by surveying the new employees regarding what matters to them most about their career and career growth to optimize each individual employee’s level of fulfillment and involvement within their respective roles.

Supported management with handling and resolving of human resource issues and decreased employee complaints by 70%.

Handled complex employee relation issues from inception through resolution.

Developed and maintained positive working relations between directors, managers, and coworkers.

Baker & Taylor May 2020 – April 2022

Human Resource Representative

Retained all resumes and applications in accordance with OFCCP requirements and maintained up-to-date applicant flow information for Affirmative Action Plans.

Prepared and distributed weekly staffing reports.

Assisted in presenting and/or developing training programs such as EEO, AAP, and Drug Policy

Provided counseling to employees concerning benefits, promotions and transfer opportunities, and comprehension and purpose of company policies and procedures.

Analyzed data from human resource information systems and prepared monthly and quarterly reports on human resource trends in the organization.

Baker & Taylor May 2020 – April 2022

Recruiter

Responsible for Job Posting Program which entailed creating job postings, counseling and assisting employees with promotional opportunities, scheduling appointments, and performance reviews.

Assisted the hiring managers in the recruitment of qualified applicants, which includes counseling on the interview and selection process.

Informed managers of the company's affirmative action plan and any underutilization in their departments.

Placed classified advertisements (Online, trade publications, colleges, etc.) and maintained record of cost and analysis along with the effectiveness of each medium used.

Screened and assessed candidates in order to advocate on their behalf for career opportunities and removed any barriers to ensure candidates were well equipped with information and tools for successful future employment.

Manpower Group RPO – Baker & Taylor May 2019 – May 2020

Human Resource Representative/Coordinator/Recruiter

Maintained applicant tracking systems (ATS).

Generated recruitment metric reports both manually and using ATS.

Created, filed, and maintained filing system for resumes, applications, and miscellaneous paperwork.

Pre-screened, interviewed, and followed-up with candidates.

Maintained onboarding process and conducted orientations for candidates/employees.

Leverage knowledge of role design and the required competencies, skills and knowledge required for success to more effectively market, screen and present candidates to opportunities.

Target December 2018 – May 2019

Human Resource Generalist

Managed employment, employee relations, workforce planning and performance.

Resolved complicated human resources issues.

Implemented and upheld company rules and regulations and to ensure compliance amongst employees.

Conferred with senior management on recruiting efforts and on policy matters.

Monitored external human resource trend and best practices.

Developed internal communication materials pertaining to compensation and employee benefits.

Harvard Risk Management June 2013 – December 2018

Certified Risk Management Consultant

Developed B2B and B2C relationships, presenting educational workshops and offering identity theft protection and legal plans.

Cultivate relationships with individuals and businesses.

Make phone calls to prospect for new clients.

Develop and present educational identity theft workshops for businesses and civic organizations.

Meet with business owners and human resource professionals to introduce employee benefits and identity theft workshop.

Schedule and execute employee benefits enrollments.

Process administrative paperwork with employee benefits provider

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