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Customer Service Home Health

Location:
Brooklyn, NY, 11216
Posted:
November 27, 2023

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Resume:

PROFESSIONAL

SUMMARY

SKILLS

EXPERIENCE

EDUCATION

AF ALBA FLORENTO

BROOKLYN, NY 11230 917-***-**** ad1hka@r.postjobfree.com Empathic and dedicated social work student, motivated to continue learning the many branches of social work and diverse cultures to serve the community. Seeking a position to gain experience, encourage positive changes, and help those in need with guidance, support, and assistance.

• Computer Skills • Empathy • Communication

Dependable and

Responsible

• • Customer Service Organization and Time

Management

September 2017 - October 2019

Home Health Aide

Premier Home Health Care Manhattan, New York

Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered.

• Assisting patients requiring help with feeding, toileting, and other ADL care.

• Manage client's schedules and accompany them to appointments or commitments.

• Listen to clients, provide companionship, and engage each in light activities. Provide basic medical services that include checking vital signs, like temperature and pulse, administering medication, and changing bandages.

March 2015 - September 2016

Cashier/Stocker

Supermercado Día Cadiz, Spain

• Helped customers find specific products, answering questions and offering advice.

• Processed customer payment quickly and returned exact change and receipts.

• Answered the phone and transferred calls on a multi-line system Took inventory or examined merchandise to identify items to be recorded or replenished.

• Maintain professionalism in front of belligerent customers. November 2019

CurrentStay, Home Mother

• Dedicated to raising two children until they reached school age.

• Took care of the family budget, kids allowances and monthly accounting tasks. Research and implemented various extracurricular activities for the social and mental development of the kids.

• Effective multi-tasking during almost every activity. September 2025 Bachelor Degree - Social Work

Cuny School of Professional Studies, New York, NY

June 2022 Associate Degree - Liberal Arts

VOLUNTEER

CERTIFICATES

LANGUAGE

Kingsborough Community College, Brooklyn, NY

GPA: 3.6

Immigrant & Refugee Services

Catholic charities Manhattan, NY

• Greet families when they arrive

• Engaging children with art activities

• Assist case management staff with admin tasks as needed

• Interpreter Immigration Court Helpdesk

Real Estate License-Ongoing

CRPA-P

HHA

CPR

OSHA

Native

Spanish

Fluent

English



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