YVONNE FRANKLIN

**** ******* ****** - ******, ** 80207

303-***-**** - ad1hk6@r.postjobfree.com

Yvonne Franklin's experience concentrated in Purchasing/Customer Service, with exposure to Account Payable/ Accounts Receivable. Yvonne Franklin has extensive work experience, with excellent problem-solving through effective verbal and written communication to an outcome. Yvonne Franklin worked well in a team environment and with individuals with excellent customer service skills and management experience, including in other mid-level positions.

WORK EXPERIENCE:

Aug 2022 – Present Ambassador

Clear Security

Airport Security is a top priority.

Verify the member's identity using their biometrics and scan the boarding pass.

Escort Member to TDC security to security check

Sales Clear membership to airport passengers.

Enroll passengers into the Clear system, including their biometrics for identification.

Oct 2019 — Aug 2022 Home Caregiver

First Light Home Care

Yvonne supports clients' physical, social, and emotional needs to ensure they live independently in their homes.

Yvonne provides home care customer service to senior citizens with personal and dementia care and companionship.

Yvonne builds relationships with her clients through honesty, a positive attitude, flexibility, and care to become their trusted advisor.

Follow all OSHA safety guidelines and Elderly Justice Act.

Yvonne follows the client's family/doctor care plan and documents each visit.

Aug 1989 Dec 2015

Procurement Manager

Lewan Technology

Managed the administration team and oversaw ten people inside the sales team, resulting in sales growth.

Employee coaching plan with each team member using the DISC and GROW strategies.

Developed and maintained policies and procedures to ensure quarterly internal and external audits passed.

•Managed quarterly physical internal inventory with minimal,

•Maintained vendor relationships and negotiated pricing and shipping agreements with over 300 vendors and distributors, which increased by a 25% savings year over year.

•Managed returns, invoices, and credit issues, both internal and external.

•I managed customer inventory rollouts to new branches and stores.

•Maintained involvement in continuous leadership training and book club.

•We created team-building activities.

•Created efficient internal operational programs as well as distributor resale programs.

•Supported the client's physical, social, and emotional needs to build a relationship.

•Honesty, positive attitude, flexibility, trusted advisor, dependability, and detail orientation.

•Through advocacy communication, collaboration, presentation, and working with the community, lawmakers, and other organizations.

EDUCATION / VOLUNTEER WORK:

Associate Degree — Computer Science - Denver Technical College

Clayton ELC- Community Ambassador– Voter Engagement Liaison Leader

Save the Children Action Network (SCAN) – Volunteer Voter Engagement Leader

Labella Art & Literary Club - 1st Vice President

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