Vice President Customer Service
Resume:
Trudy Dowler
WILLIAMSTOWN, WV
************@*****.***
OBJECTIVE
To gain employment in my field of study and work experience as well as help others in serving the community.
EDUCATION
Bachelor of Arts in Regents – Psychology Emphasis
West Virginia University at Parkersburg -WVUP
Dec 2012
Completed coursework in Abnormal Psych, Environmental Psych, Economics, Sociology. Participant in Psychology club, Vice president for a term, which assisted with development in leadership and teamwork skills.
Skills & Abilities
Skills & Qualifications – Human Service Field
-2012-2015 Mid Ohio Valley Fellowship Home – Staff to House Manager
Development of recovery plans, documentation of notes, interface between CPS, Probation, etc. Maintaining Money Logs, Scheduling of staff, Organizing Discharges. Great deal of experience with addiction treatment population, life enhancement, screening issuance.
Summary of Work History
-17+ years of work history in various fields from food service to case management.
-Certificates in Spirituality and Addiction Recovery, Communication Skills, Conflict Resolution, Customer Service Excellence – 3 types, Roadmap for Success, WV Welcome Hospitality, Fair Shake Network, Open Gate Dept Of Ed, Bridging the Gap, Bloodborne Pathogens, Labans’ Addition Specific Trainings ( LAST), West Virginia Association of Alcoholism and Drug Abuse Counselors, Inc. ( 40 + hours of training in Co-Occurring Disorders, Skills for Success, Recovery Coach)
EXPERIENCE
Fall 2022-Present
Server Lost Anchor
Greet guests, take orders, deliver drinks and food, close tickets, bus tables, etc.
Spring 2019-Fall 2022
Production Worker & Quality Technician Wincore
Assembly Line – taping and welding windows, hardware, rubbering, corner cleaning. Promoted to Quality Technician for inspection of standard expectations
Spring 2018 – Spring 2019
Hostess & Server Wings Etc
Greet guests, seating, clearing tables, serving tables, etc.
REFERENCES
Heather Statler
Coordinator/Director of Oriana House
Ph: 740-***-****
Patrice Pooler
Counselor – Peer Solutions
Ph:304-***-****
Sharon Farnsworth
Retired – Family Friend
Ph:740-***-****
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