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Team Lead Customer Service

Location:
Wilmington, DE
Posted:
November 27, 2023

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Resume:

Danny X Ruiz Hernandez

Wilmington, DE *****

ad1hhm@r.postjobfree.com

+1-302-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

christiana mall janitorial

mgm - Wilmington, DE

April 2023 to August 2023

Warehouse Associate

fs.com - Wilmington, DE

January 2023 to March 2023

Subway Sandwich Artist

Subway - Wilmington, DE

August 2022 to March 2023

Team lead Flagger/Traffic Control

WDWright

October 2021 to May 2022

Team lead ctdi

CTDI COMMUNICATIONS TEST DESIGN - New Jersey

December 2020 to August 2021

Team lead warehouse

Hotel Houseman

South Carolina

January 2014 to July 2021

Rent a center

CTRTO LLC dba Rent A Center - Wilmington, DE

August 2020 to October 2020

Account management, furniture assembly, customer service, and up selling

Delivery driver

Pizza Hut - Wilmington, DE

January 2020 to August 2020

Made pizzas, cut,did wing,prep,dish washing cleaning

Amazon Fulfillment Associate

Amazon Fulfillment Associates - Wilmington, DE

September 2019 to December 2019

Stowing

store manager

Autozone - Hollywood, SC

May 2016 to February 2018

Crew Leader

THE GREENERY - Sc

May 2015 to September 2017

Walmart assistant manager

Walmart - Hollywood, SC

February 2015 to July 2016

It was a part time job

American eagle manager

American Eagle Outfitters

January 2014 to March 2016

Hotel Housekeeping

South Carolina

Education

High school diploma

Skills

• Warehouse Associate (5 years)

• Shipping (3 years)

• Picker Packer (6 years)

• Packing (6 years)

• Baby Sitter (10+ years)

• Management Experience (6 years)

• Customer Service (6 years)

• Customer Relationship Management (6 years)

• Front Desk (2 years)

• Supervising Experience (6 years)

• Sales Experience (6 years)

• Analysis Skills (6 years)

• Spanish (10+ years)

• Driving Experience (7 years)

• Quality Control (6 years)

• Quality Systems (6 years)

• Retail Sales (6 years)

• Recruiting (6 years)

• Time Management (6 years)

• Troubleshooting (6 years)

• Unit Testing (6 years)

• Upselling (7 years)

• Interviewing (6 years)

• Inventory Control (6 years)

• Organizational Skills (6 years)

• Outside Sales (6 years)

• Office Experience (6 years)

• Presentation Skills

• Accounting (6 years)

• Guest Services (6 years)

• Heavy Lifting (10+ years)

• Human Resources (Less than 1 year)

• Hospitality Experience (8 years)

• Hospitality Management (8 years)

• Retail Management (6 years)

• Driving

• JavaScript

• Agile

• APIs

• Quality Assurance

• REST

• Test Cases

• User Interface (UI)

• XML

• Web Services

• MySQL

• Microsoft SQL Server

• Business Requirements

• Dtop (5 years)

• Dump truck (2 years)

• Lawn (6 years)

• Housekeeping Management (6 years)

• Customer Service

• Git

• SQL

• Jira

• User Acceptance Testing

• Bootstrap

• Requirements Gathering

• Java

• Sales

• Warehouse experience

• Assembly

• Box truck

• English

• Forklift

• Delivery driver experience

• Maintenance

• Data Warehouse

• Scrum

• ASP.NET

• Application Development

• Software Development

• Microsoft Excel

• Basic math

• Multilingual

• Automotive diagnostics

• OSHA

• Team Work

• Flexibility

• Reliability

• Problem-solving

• Shipping & receiving

• Microsoft Word

• Microsoft Outlook

• Commercial construction

• Construction

• Cost control

Languages

• Spanish - Expert

• English - Fluent

Certifications and Licenses

CDL

Driver's License

Assessments

Work motivation — Proficient

September 2020

Level of motivation and discipline applied toward work

Full results: Proficient

General manager (hospitality) — Completed

May 2020

Solving group scheduling problems and reading and interpreting P&L statements

Full results: Completed

Forklift safety — Proficient

January 2020

Best practices and safety hazards in forklift operation

Full results: Proficient

Technical support: Customer situations — Completed

September 2020

Responding to technical support situations with sensitivity

Full results: Completed

Supervisory skills: Motivating & assessing employees — Completed

October 2020

Motivating others to achieve objectives and identifying improvements or corrective actions.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Doordash delivery



Contact this candidate