Raheela Ali

**** ******* ** ***** ******, MS, ***54

Email: ad1hgq@r.postjobfree.com

Phone: 734-***-****

Professional Summary:

• 19+ years of working experience with 3rd party Microsoft gaming customers. Worked with various departments in inventory control and packaging

• Obtain a challenging leadership position applying creative problem solving and lead management skills with a growing company to achieve optimum utilization of its resources and maximum profits Skills:

Filling and Data Archiving Sorting Labelling

Spread Sheet Management Quality Management

Office administration Data Entry

Inventory Control Tracking in Software and Processes MS Office Word, Excel, PowerPoint

Education

Computer Science- Wayne County Community College - 1984 High School Diploma - 1980

Work Experience:

IRS Clerk 4/24/2023 - Present

Responsibilities:

• Performs a variety of administrative tasks using an automated system which involves assigning, maintaining, monitoring, or updating work status and inventory records.

• Ordering research acknowledging correspondence. maintaining, updating and initiating personnel records timekeeping and performing other support activity.

• Reviews documents for specific requirements necessary for processing. Processes current year and/or prior year individual and/or business returns and related information.

• Prepares and maintains regular production/inventory reports/attendance records using established formats and sources of data applicable to the program, functional. or organizational reporting requirements. Prepares special reports as directed.

DHL - Memphis, TN 2019 – Present

Role: Packing & Shipping Handler

Responsibilities:

• Package and re-package cases and to be shipped via small carrier

• Send office mail and supplies out via DHL

• Print package labels and track daily production and shipment information

• Maintain and track packaging supplies

• Process returns

• Release orders and update customer information in the computer

• Effectively communicate information about the Quality Management System.

• Investigate technologies, processes and methods for improving efficiencies and increasing product quality and reliability

Technicolor - Memphis, TN Start Date: 2003 – 12/2022 Role: Handle Microsoft Third Party Label, Group Lead Responsibilities:

• Team Lead III for the packaging floor

• Prep all Xbox lines with BTS labels and production folders.

• Setup the COLT system for the production lines.

• Receive BTS labels into the COLT system and conduct BTS cycle counts for reporting purposes.

• Tasked with training associates on the COLT system as necessary.

• Complete BTS production label task daily and scrap reporting in COLT

• JBA location maintenance and Handling RMA processing

• Support Inventory Accounting Department as a backup for reporting Microsoft BTS labels

• Create and transfer Microsoft receipt, production, RMA and scrap flat files to customer.

• Troubleshoot and resolve production issues for all gaming & non-gaming clients.

• Able to complete camera setup the for the packaging lines

• Make VSD labels for all work orders and prep/Kit work orders for production

• Prepare Game Cage Reconciliation sheets for packaging lines

• Log/reconcile returns and lost product from the packaging lines

• Knowledgeable and follow HSP (and non HSP) security processes for all premium game products. Saturn Electronic – Romulus, MI 1996 – 2001

Role: Quality Control Supervisor

Responsibilities:

• Maintain the integrity of the quality management system.

• Understand and meet or exceed customer expectations.

• Present information and/or respond to inquiries or concerns from customers, suppliers, co-workers or management and properly deploy departmental resources to solve the issue.

• Monitor and report as on internal and supplier quality performance.

• Effectively communicate and direct training activities regarding quality standard requirements.

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