Dorothy Moore

patient accounts mgmt rep

York, PA 17401

ad1hfb@r.postjobfree.com

717-***-****

Reliable Customer Service Representative with extensive track record in medical billing, collections, banking, great

telephone experience with customers as well as corporate executives Core Strengths

Energetic work attitude

Sharp problem solver

Customer service expert

Invoice processing

Telephone inquiries specialist

Adaptive team player

Authorized to work in the US for any employer

Work Experience

Medical Biller/Collector

Dr Tomas Friedrich - York, PA

2017 to Present

Transmit claims via electronic submission and hard copy paper claims. Post payments to patient's accounts, send out monthly statements, follow up with insurance companies in regards to claims, maintain daily spreadsheet for deposits

patient accounts mgmt rep

Bergen Regional Medical Center - Paramus, NJ

April 2006 to September 2015

billed patient claims via electronic submission, followed up on outstanding claims via telephone and computer, prepared

documents to send to lawyers and insurance companies per their request, assisted customers in account balances.

Cross trained new employees. Worked as a team member performing other duties as required to keep the office going

medical biller/customer service

Pascack Valley Hospital - Westwood, NJ

May 1990 to January 2006

Submitting claims to insurance companies via electronic submission, resolving issues with clients and insurance

companies via telephone, fax and e-mail, scanning and indexing patient information into computer, assisting customers

via telephone with complaints, processed and applied payments to patient accounts after receiving payments from insurance companies.

Customer service/General accounting

Huffman Koos

July 1985 to August 1993

Riveredge, NJ

Computed accurate sales prices for purchase transactions. Generated sales and inventory reports in Excel with data

from a variety of sources, maintaining a 100% accuracy rate. Successfully interacted with customers and retail buyers to expedite orders. Accurately logged all daily shipping and receiving orders. Education

Computers

Bergen County Technical Schools

1970 to 1970

Skills

• Medical Billing

• Medical Insurance

• CPT Coding

• ICD-10

• Insurance Verification

• Medical Collection

• Medical Records

• Medical Office Experience

• Accounting

• Medical Scheduling

• ICD-9

• Hospital Experience

• Data Entry

Additional Information

27 years experience 1990 through 2006 Pascack Valley Hospital in Westwood NJ. 2006 through 2015 Bergen Regional Medical Paramus NJ. August 2017 through January 2020 Dr Tomas Friedrich York Pa. Numerous years of experience in billing, collection, customer and Insurance contact, scanning, indexing, postings payments etc.

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