EMPLOYMENT HISTORY

JAN, **** - NOV, ****

Freelance Model, Freelance, San Diego

Collaborate with photographers, stylists, and makeup artists to create visually stunning images. Provide input and feedback on the latest trends in fashion and modeling to help the employer stay current and competitive in the market.

Showcasing versatility by modeling a variety of looks and styles to meet the needs of different clients and projects. AUG, 2022 - OCT, 2022

Scare Actor, Sea World, San Diego, CA

• Scare Actor

Improvised character presentation and conversations with guests to provide immersive experience. Accustomed to attaching and using prosthetics and body props to enhance performance. Worked with various special effects, fog, strobes and loud sounds. Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors. NOV, 2020 - JUN, 2022

School Bus Driver, Student Transportation of America, Escondido, CA Followed security rules to only transport authorized students, school personnel, and chaperones

Kept bus in good working order through basic upkeep of fuel, oil, water, windshield washer, and other fluids maintenance

Ran daily scheduled routes and handled numerous special school events and field trips without any accidents or safety concerns

Prevented harassment, safety violations, and other unauthorized behaviors with effective management of bus environment

Remained alert during every trip to give full attention to traffic, weather, and road conditions.

JUN, 2020 - AUG, 2020

MODEL AMBASSADOR, MLO Shoes

MODEL AMBASSADOR, MLO Shoes

Able to handle fast-paced work environments

Proven willingness to take on any task to support the team and help the business succeed Prepares documents, mail packages, and organizes schedules to support team needs Great database administration and customer relations abilities Maintains organized, clean, and safe work areas with diligent attention to important details Reception oversight

Correspondence writing

Paperwork management

Time management

Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales Created positive and rewarding client experiences through warm and friendly customer interactions Took high-quality photographs of products to support social media campaigns. Vista, Ca 92083, Vista, 92083

ad1hbc@r.postjobfree.com

858-***-****

SHAWNTE

WILLIAMS

CUSTOMER SATISFACTION

PROFESSIONAL SUMMARY

A very decisive individual who is accustomed to collaborating in a team environment and handling challenging tasks with sound judgment and reasoned thinking. Also, highly resourceful with proven history of tackling complex projects with superior results. Extremely proficient in schedule management and company event coordination. If searching for a personable and efficient worker, you have found the right individual.

EMPLOYMENT HISTORY

MAY, 2019 - MAR, 2020

Administrative Assistant, Watkins Landmark Construction

• Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services

• Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports

• Developed administrative processes to achieve organizational objectives and improve office efficiency

• Prepared packages for shipment by generating shipment invoices and setting up courier deliveries

• Liaised with board members to provide reports, status updates and presentations

• Reception oversight, correspondence writing, paperwork management, time management skills

• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence

• Maintained inventory in administrative building supply closet to prevent shortages of supplies. DEC, 2018 - APR, 2019

Order Processing, Total Transportation Logistics

• Reviewed customer requests, resolved questions and defined specifications before completing orders

• Verified client information and validated data before creating shipping paperwork and internal documents

• Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

JAN, 2018 - OCT, 2018

Customer Care Representative, Advanced Diabetes

• Inbound/Outbound calls

• Data Entry

• Obtaining Insurance information

• Coordinating with Dr.'s office

• Use of Microsoft office

• Multi-line phone system

• Customer account managing

Provided high level of quality control, eliminating downtime to maximize revenue Documented customer inquiries and feedback, including service delivery suggestions in company database Kept customer and system account information accurate and current to support timely resolutions for all concerns Mitigated financial discrepancies, accurately executing computer-generated monetary, costs, reimbursements and concessions data.

AUG, 2017 - DEC, 2017

Customer Service Representative, Avoya Travel

• Responsible for guaranteeing customer satisfaction by ensuring top-notch customer service

• Listening to the customers wants, resolving complaints

• Providing advice and recommendation based on customer needs. SEP, 2016 - JUN, 2017

Recruitment Coordinator, Muscular Dystrophy Association

• Recruitment Coordinator

Provided an elevated customer experience to generate a loyal clientele Met organizational staffing needs, working closely with management to understand and establish optimal levels Improved recruiting by developing and optimizing strategies. EDUCATION

Vista Village Assisted Living, Vista, CA

Performed healthcare-related tasks, such as monitoring vital signs and medication under the direction of registered nurses. Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes. Responded appropriately to the physical, emotional and developmental needs of patients. Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheel-chairs and automobiles. Administer bedside or personal care, such as ambulation or personal hygiene. Provided an elevated customer experience to generate a loyal client base and had the ability to ensure the accuracy of highly detailed and confidential information. High School Diploma, Vista High School, Vista, CA

Bachelor of Science: Behavioral Health Science, Trauma, Grand Canyon University, Phoenix, AZ SKILLS

GPS and Route Planning Commercial Driving

Safe Driver Training Federal and State Driving Regulations First Aid Certification Dispatcher Communication

Upbeat and Positive Personality Responding to Difficult Customers Call Documentation Data Entry and Maintenance

Courteous with Strong Service Mindset

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