Mechanical Design Communication Skills

Sabbir Ahmed

Hardware Trainer

Nationality: Bangladesh Phone Number : +86-195-********)

About me:

As a Hardware Trainer with 3 Years of experience in an ATM manufacturing company. Performed more than 80 trainings for different overseas customers and provided after-sales services. With excellent communication skills and quick learning capability, I want to establish myself in a challenging field.

Email: ******.***@*****.*** Address: Guangzhou, China EDUCATION

2016 – 2020:

Bachelor in Mechanical Design, Manufacturing, and Automation CHONGQING JIAOTONG UNIVERSITY, CHINA 2011 – 2016:

Diploma in Telecommunication Technology HAJI ABUL HOSSAIN INSTITUTE OF TECHNOLOGY, BANGLADESH WORK EXPERIENCE

2021 – PRESENT: ATM Hardware Trainer GRG Banking Equipment (HK) Co., Ltd, Guangzhou Job Responsibilities:

1. Conduct training sessions for technicians, staff, or new hires in classroom settings and hands-on practical sessions 2. Teaching troubleshooting techniques for hardware issues, including identifying and resolving problems 3. Creating and updating training materials and presentations, covering hardware components, troubleshooting methodologies, and maintenance protocols

4. Providing after-sales support for the customers 5. Providing ongoing support to technicians or staff members, answering queries, and offering guidance on hardware-related issues

ACHIEVEMENTS & REWARDS

Ü Excellent New Employee of The Year GRG Banking Equipment (HK) Co., Ltd-Outstanding work performance in 2021 Ü Chengdu-Chongqing Economic Circle Innovation Competition 2020 Chongqing Jiaotong University- Third Prize LANGUAGE SKILLS

Communicating, reading, writing: ENGLISH

Basic communication: CHINESE

Listening & Speaking : HINDI & URDU

Mother Tongue: BENGALI

TECHNICAL SKILLS

Þ Understanding hardware components

Þ Proficiency in diagnosing and resolving hardware issues Þ Documentation of hardware issues, resolutions, and maintenance procedures SOFT SKILLS

Þ Effective communication skills

Þ Capacity to quickly understand new hardware systems and technology Þ Strong problem-solving skills to address hardware issues and find innovative solutions TRAINING & TEACHING SKILLS

Þ Ability to design and update training materials and technical documentation Þ Effective presentation skills and hands-on practical session DIGITAL SKILLS

Microsoft Office HTML OneNote Google Drive Outlook Solid works HOBBIES AND INTERESTS

Travelling Badminton Cricket

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