HANNA JANE R. CASTILLO

RGG Guanzon

Brgy. Mansilingan, Bacolod City

ad1hap@r.postjobfree.com

090********

OBJECTIVES:

To apply for a job where I can utilize my skills, knowledge, proficiency and also my excellent communication effectively; Comes with exceptional ability to work and learn at the same time to gain experience and further my knowledge on the system. I am a good communicator and a standards-driven person who always takes responsibility for my actions. I can provide excellent client service and understand the importance of building long-term relationships both with work colleagues and external stakeholders.

HIGHEST EDUCATIONAL ATTAINMENT:

College Undergraduate

BS Psychology

University of St. La Salle

2021-2022

WORK EXPERIENCE:

CSR Concentrix – 1 year and 1 month (Travel Account for Hotel Reservations under Booking.com) CSR Teleperformance- April 2022- December 2022 (AMEX Account Hotel and Flight Reservations) CSR Transcom- January 2023- July 2023 (COMCAST Billing Account) SKILLS AND ABILITY:

•Excellent written and verbal communication skills

•Computer literate

•Active Listener

•Ability to work under pressure; willingness to learn

•Conflict resolution

PERSONAL PROFILE:

•Sex:Female

•Birthday:April 01, 2001

•Height:5’ 4 ft.

•Weight: 51Kg.

•Age:22 years old

•Civil Status:Single

•Citizenship:Filipino

•Religion:Roman Catholic

•Language:English, Tagalog, Hiligaynon

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