C

Olivia Ceja

510-***-****

Oliviaflorescc@gmail.c

om

Richmond, CA 94801

SUMMARY

Energetic hands on worker equipped with a wide range of skills from culinary knowledge, and professional customer service. Focused on resolving any daily issue to maximize profit and productivity. Also able to stand on foot for extended periods of time monitoring sections of a facility only granting authorized personal access. Good at resolving work related issues that may arise.

SKILLS

enthusiastic

bilingual

punctual

fast learner

hard worker

problem solver

EXPERIENCE

Security Guard

San Francisco, CA

Chase Staffing Services/ Dec 2022 to Current

Enforced safety regulations and monitored access control points. Investigated suspicious activity and reported findings to management. Responded to alarms, emergencies, and disturbances. Maintained order during special events such as concerts and conferences. Observed surveillance cameras for any suspicious activity or intruders. Provided customer service assistance to staff and visitors in a professional manner. Issued visitor badges and access cards to authorized personnel. Answered questions from the public regarding facility rules and regulations. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Machine Operator

Richmond, CA

FreshRealm/ Aug 2021 to Nov 2022

Accurately operated and monitored a variety of packing machines to ensure proper packaging of product.

Loaded materials into production machinery and adjusted settings as necessary to meet specifications.

Inspected finished products for quality assurance, ensuring all items met customer standards.

Boosted productivity and efficiency for staff in solution implementation. Met or exceeded target for on-time customer shipments. Sorted, graded and weighed products, verifying and adjusting products to meet specifications.

Removed finished products from machines and separated rejected items based on standard grading qualifications.

Collaborated with lead operators and managers to accomplish smooth product changeovers with minimal downtime and wastage.

Minimized waste and lag times by maintaining orderly and clean work area and equipment.

Resolved conflicts between coworkers concerning duties within the packing department.

Communicated effectively with supervisors about any changes made during the course of a job run.

Ensured work area was clean and organized throughout shift by following 5S standards. Inspected product on lines for conformance to predetermined quality specifications. Food Truck Operator

Berkeley, CA

Olivias Burrito Truck/ Jan 2019 to Jul 2021

Organized and maintained food truck inventory.

Maintained a clean and sanitary work environment in accordance with health regulations.

Provided excellent customer service, resolving customer complaints quickly and professionally.

Assisted in loading and unloading equipment into the food truck when necessary. Monitored stock levels of ingredients on a regular basis to ensure adequate supply is available at all times.

Researched potential locations for setting up the food truck business. Developed marketing strategies for promotion of the food truck services. Juggled high volume of orders during lunch rush while making sure every customer received food as ordered.

Resolved problems or concerns to satisfaction of involved parties. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Coached staff on strategies to enhance performance and improve customer relations. EDUCATION AND TRAINING

Pinole Valley High School May 2022

Pinole, CA

LANGUAGES

English:

Professional

Spanish:

Professional

REFERENCES

References available upon request.

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