OBJECTIVE
To seek new opportunities in
the restaurant field and
acquire new and build upon
old knowledge and skills.
SKILLS
I excel in skills as a bartender
with a strong management
background that enables my
abilities to demonstrate strong
customer service and problem
resolutions.
REFERENCES
Carlos Lopez -
House of Blues
Human Resource Manager
Maha Madain -
Rainforest Café
Bar Manager
Joe Claugherty –
Southern Wine Group
Distribution Representative
MELISSA SHOPE
714-***-**** ad1h8u@r.postjobfree.com
EXPERIENCE
RESTAURANT MANAGER • PRIME CUT CAFE • NOV 2022 – JULY 2023
● Managed front of house operations by assisting staff and checking on tables.
● Conducted inventory on a weekly basis.
● Created a craft cocktail menu to expand our customer base.
● Handled liquor purchasing.
● Created special events such as Wine Tasting Dinners and Live Music.
● Managed scheduling with staff.
● Completed closing paperwork along with balancing the bank and drawers at the end of night.
● Use of Aloha and modifying menus through the platform. RESTAURANT MANAGER • HOUSE OF BLUES • JUN 2018 – OCT 2022
● Operate a floor in a high volume setting by ensuring all departments are running efficiently.
● Ensuring guest satisfaction by checking in on patrons during their dining experience and resolving any issues that may arise.
● Taking customer orders and inputting into MICROS.
● Scheduling staff and controlling labor.
● Cash handling and maintaining a cash bank.
● Assisting the bar in high volume moments.
● Enforcing standards among my employees with proper food and drink specifications and corporate standards of service protocol.
MANAGER AND LEAD BARTENDER • TAPS • JULY 2020 – AUG 2021
● Ability to create craft cocktails from our menu based on
● recipe specifications.
● Knowledgeable in use of TOAST and application
● modifications.
● Maintaining good customer relations during high volume
● operations.