Luisa Tua
Excellent Customer Service Experience With Some Clerical And Administrative Duties
Puyallup, WA 98375
**********@*****.***
Experienced with Excellent Customer Service and Various Clerical Duties With A Smile. Authorized to work in the US for any employer
Work Experience
Child Care Assistant
MWR - Honolulu, HI
August 2015 to December 2017
Aid in assisting appropriate behavior and social skills to students; set up equipments for lessons and keep classroom safe and tidy; supervise group and individual activities; help develop programs of learning activities and adapting appropriate materials, etc. Warehouse/Stocker
AAFES Hawaii-Hickam BX - Hickam AFB, HI
July 2010 to July 2015
Replenish and restock merchandise on floor when needed; receive new merchandise and distribute to designated areas, etc; Perform and provide excellent customer service to Military personnel and families. Data Entry/Customer Service/Proofread various documents Staffing Partners Agency - Honolulu, HI
July 2008 to July 2010
Perform various clerical duties such as data-entry, typing, proofreading documents, making copies & faxes, answer multiple phone lines, provide excellent customer service. Cashier/Customer Service
AAFES Exchange Service Shoppette - Hickam AFB, HI
May 2006 to June 2008
Operate cash register; collect cash receipts, cash register tapes, checks, credit card receipts and proper documentation; compare and balance register reports at the end of shift, provide excellent customer to every military personnel and civilians and families. Education
High School Diploma
Manu’a High School - American Samoa
September 1987 to June 1991
Skills
• Type: 60+wpm, Operate fax/copy machine, Answer multiple phone lines, Excellent Customer Service, Clean and Tidy work areas, etc. (10+ years)
• Clerical Experience (10+ years)
• Administrative Experience (10+ years)
• Teaching (10+ years)
• Childcare (10+ years)
• Program Development (10+ years)
• Toddler Care (10+ years)
• Office Management (10+ years)
• Curriculum Development (10+ years)
• Meal Preparation (10+ years)
• Medical Records (10+ years)
• Tutoring (10+ years)
• Experience with Children (10+ years)
• Babysitting (10+ years)
• Early Childhood Education (10+ years)
• Data Entry (10+ years)
• Front Desk (10+ years)
• Microsoft Word (10+ years)
Certifications and Licenses
Provisional Teaching Certificate
November 2003 to Present
Certified Child Assistant for MWR
Customer Service Certificate
November 2004 to Present
Certified Customer Service Perfo