Customer Service Quality Control

TEDDIE BEST EMAI:************@*****.***

PHONE: 347-***-****

Goal-focused, assembler highly skilled in managing individuals in a high paced environment. Able to multitask and

change pace and direction for priority tasks and deadlines. My

U at h A dependable, motivated worker experienced in production, assembly, quality assurance, machine o and

maintenance seeking a position where these skills could be utilized to increase production and maximize operation’s

efficiency. Xa of expertise include the following:

Team Leadership Product Knowledge Ability to build rapport

Creative Problem Solving Quick Learner/ Self-Motivated Analytical Skills

Communication (Written & Verbal) Interpersonal Skills Warehouse Equipment Operator

Customer Service/ Dispute Organizational Skills Auditing/ Quality Control

Resolution’s

I’m

● PROFESSIONAL EXPERIENCE

Power Pak, Congers, NY dds 2021-March 2022

1. Pick orders

2. Operate warehouse machinessddddddd

Party City, pearl river NY August 2022-November 2022

● Offload trucks

● Pick orders

RAYMOUR & FLANIGAN, SUFFERN, NY 07/2015 – 2020

PICKER

Examined and inspected stoc

N

N items reporting damaged stock and inventory as well as assisted with cycle counts/ inventory control.

Ensured that the accurate. No n no nnnnnnnnnnnnnnnnnnnn furniture pieces are correctly loaded and shipped while

operating in accordance to safety regulations various machines (i.e. forklifts, cherry pickers, and electrical speeders).

Served as a trainer and mentor to new hires and ensured they abided by company and safety regulations.

FURNITURE ASSEMBLY TECHNICIAN

Assembled all components and fixtures as well as inspected the quality of items for orders or pre-delivery.

Cleaned, organized, and maintained workplace to ensure efficiency and safety per the company’s guidelines.

COMMISSIONED SALES ASSOCIATE

Recommended products based on customer needs and desires, answered questions regarding products and maintained

product knowledge to offer a great shopping experience.

PUTAWAY TEAM

Ensured the scan and log of incoming products and maintained inventory knowledge.

Unloaded, allocated bin locations and stored items in the warehouse.

UNLOADER/LABORER

Client Name Resume, Page 2

Unloaded trailers and inspected items for defects and recorded items received for logs.

APTAR GROUP, INC., CONGERS, NY 02/2014 – 07/2015

ASSEMBLY TECHNICIAN

Ensured all health and safety guidelines were followed during production of pharmaceutical products.

Responsible for the development of proper invoices and maintaining deadlines for shipment.

Assisted machine operators and performed quality control inspections of items prior to shipping.

Recorded data that included but was not limited to specifications and quality control results.

KOHL’S, NANUET, NY 11/2012 – 02/2014

SUPERVISOR

Managed sales floor associates’ schedules, breaks, and job functions.

Maintained departments and assisted customers while stocking, labeling (markups/markdowns), and working Point of

Sales (POS) system.

Directed and completed visuals in accordance to planograms as well as maintained inventory and quality control.

WALMART, AIRMONT, NY 03/2005 – 01/2009

SUPERVISOR

Ran front end operations which included customer service desk, cashiers, and services (i.e. Western Union,

MoneyGrams, Money Orders) in an orderly, timely fashion to ensure a great shopping experience.

Responded to customer inquiries, returns, complaints, and issues such as price discrepancies and damaged products

and/or warranty issues.

Audited drawer for cashiers, created schedules for employees, managed breaks, and interviewed potential new hires.

Contact this candidate