Customer Service Representative
Resume:
Timothy Lathrop
Contact me by email please
McMinnville, OR 97128
ad1h7m@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Waterproofer
Sawtooth inc - McMinnville, OR
April 2023 to September 2023
Traffic coating and water proofing
Public Works Maintenance Worker
City of McMinnville - McMinnville, OR
April 2022 to October 2022
I was responsible for maintaining all landscape areas that the streets department was tasked with maintaining.
Loader/Unloader
UPS - Tualatin, OR
December 2021 to February 2022
Responsible for loading outbound trailers as well as sorting small packages and labeling with appropriate destination addresses to be loaded on to proper outbound trailers Customer Service Representative
Jim Doran Auto Center - McMinnville, OR
August 2020 to July 2021
Check in customers vehicle get any information about any issues customer is having with vehicle at time of dropoff and do a walk around with customer present. Update customer on repairs and cost to make repairs and if parts need to be ordered. Communicate with customer on completion of repairs and get vehicle back to customer
Service Advisor
Paradise Harley Davidson, jim doran auto center - Tigard, OR January 2019 to July 2020
Check in customers bikes. Keep customer up to date on repairs and order parts if needed keep customer up to date on ordered parts and/ if they have been back ordered on completion of repairs set up date and time to get bike back to customer
Shop Supervisor
C and D Landscape Co. - Dayton, OR
October 2015 to July 2019
Complete all services to equipment trucks and tractors also over see all major repairs for vehicles, being performed outside of my shop. repair all small engine equipment. shipping and receiving of product and inventory.
Education
Trade school in V-twin technology
Power Sport Institute - North Randall, OH
September 2012 to September 2013
High school diploma
Atascadero High School - Atascadero, CA
August 1987 to June 1991
Skills
• Van driver
• Automotive service
• Box truck
• Vehicle maintenance
• Mechanic Experience
• Delivery Driver Experience
• Oil Change
• Load & Unload
• Tractor-Trailer
• Shuttle Driving
• Flatbed
• Freight Experience
• Mechanical Knowledge
• Commercial Driving
• Welding
• Lawn Care
• Landscape Maintenance
• Sales
• Security
• Customer service
• Customer support
• Landscaping
Certifications and Licenses
Motorcycle License
Assessments
Customer service — Proficient
January 2023
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Outside sales — Proficient
October 2021
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Delivery driver — Proficient
November 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Mechanical knowledge — Proficient
November 2022
Understanding and applying mechanical concepts and processes Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
January 2023
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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