DOUGLAS C. KEMP

ad1h3x@r.postjobfree.com

508-***-****

OBJECTIVE: Self-motivated IT professional with experience in fast-paced environments seeks a permanent,

full-time position in a team-oriented atmosphere that encourages initiative and advancement.

CERTIFICATIONS: Microsoft MCSE, MCP+I, and MCP, ShoreTel systems Installer, Allworx VOIP systems installer

COMPUTER SKILLS: Install and configure various Microsoft operating systems, Windows XP Pro./Windows 7/Windows 10, Windows 11, Microsoft Server 2012 R2/2016/2019. Microsoft Office 2010/2011/2013/2016/ O365. Administer Exchange server, Office 365, and Configure TCP/IP protocol (DNS, DHCP, WINS). Set up and troubleshoot wired/wireless networking. Fortinet, SonicWALL, and Cisco Firewall Experience. Set up and install VPN with RADIUS authentication. Diagnose and Repair hardware issues. Image, set up, and upgrade servers, SAN, NAS, laptops, and desktop pcs. Excellent communication and problem-solving skills

EXPERIENCE:

9/2022- 4/2023 Raytheon Tewksbury, MA

Senior Systems Administrator

Support lab equipment. Windows-based and Linux based.

Security remediation to meet company requirements

Windows updates for closed-area systems

Microsoft OS security settings and verification

Project management

Install and setup VMware 7.0 server’s

7/2020- 5/2022 THAT Incorporated Milford, MA

Senior Network Administrator

Manage IT Department purchases, licensing, Vendors, MSP, and all day-to-day activities

Manage, support, and mentor IT/Helpdesk staff.

Manage several locations' IT needs in Milford and California. (LAN, WAN, and VPN)

Project management.

Microsoft Active Directory, Group Policy, DNS, DHCP setup, and Administration.

Responsible for DR/data backups and off-site storage.

Design, install and Administer VMware ver.7 Infrastructure

Administer Google email suite.

Install and administer Fortinet Next Generation firewall devices. Setup, VPN profiles, and Site to Site VPNs

Design and Implement PBXact VOIP system

7/2019- 7/2020 LifeYield LLC Boston, MA

Operations Systems Administrator

Monitor Servers 2012 R2 and 2016, VMware, and Website performance (DataDog)

IAAS Administer Cloud-based servers and networking.

Project management.

Server security remediation.

Office 365 Administration and support

SQL Server Backup Administration.

Active Directory, Group Policy, DNS, and DHCP Administration.

5/2012 -2/2019 X-CHEM Inc. Waltham MA

Senior Information Systems Administrator

Design, install and Administer VMware Infrastructure versions 4 - 6.5. (SAN, iSCSI, ESXi)

Design, Propose and implement network and server infrastructure upgrades

Manage, support, and mentor IT/Helpdesk staff.

Manage IT Department purchases, licensing, Vendors, MSP, and all day-to-day activities.

Monitor Servers 2012 - 2016, VMware, and Network performance (Built-in Tools, LogicMonitor)

Responsible for recommending and installing security software, hardware, and upgrades

Responsible for DR/data backups and off-site storage. (Veeam, Backup Exec, Iron Mountain)

Set up and install wired/wireless network equipment. (Cisco, HP, WIFI, SonicWALL)

Administer ShoreTel VoIP system

Active Directory 2008 R2, 2012 R2, and 2016 Group Policy, DHCP, and DNS.

Office 365 Setup, licensing, Administration, and support

Monitor and troubleshoot network/Server issues

Responsible for proposing testing and installing new hardware and software.

Setup PC Imaging system. (MDT, WDS, PDQ)

Setup and manage MS Windows updates (WSUS, Avanti)

Manage Mac computers

Set up computer lifecycle and replacement policy.

6/2010 – 5/2012 Data Evolution LLC. Chelmsford MA

Network Administrator/ Systems Administrator (Consulting)

Primary IT Consultant for X-Chem Inc.

Setup small company's IT Infrastructure

Project management

Setup and install VOIP systems

Manage security (network, pc, and server)

Manage all aspects of the company's IT needs. (local and Remote)

2/2009 – 6/2010 Vanguard Telecom Inc. Newton, MA

Network Administrator/ Telephony Installer

Server administration Active Directory Backups

Set up and install VOIP systems. ShoreTel/Allworx

Manage all aspects of the company's IT needs. (local and Remote)

4/2005 – 12/2008 Weston Fence Inc. Westborough, MA

Crew Foreman

Supervised fencing installation crew

Assisted in the preparation of fence layout based on job site specifications

8/2001 – 2/2009 Contract work Metro West Boston, MA

PC Support

Troubleshot and repaired desktops, laptops, and peripherals (printers, PDAs).

I installed hardware and software (Norton Anti-virus, McAfee, and MS Office).

Designed and implemented LANs (DNS, DHCP) and troubleshoot connectivity issues.

Troubleshoot email issues with Microsoft Outlook/ Exchange server 5.5.

8/2004 – 4/2005 R & D Construction Medfield, MA

Carpenter

Prepared construction sites based on blueprint specifications

Involved in all aspects of carpentry from frame to finish

7/2003 – 8/2004 Harding Acoustical Interiors Medfield, MA

Site Supervisor / Ceiling Mechanic

Construction site supervisor/coordinator.

Install acoustical ceiling systems.

Layout and install acoustical ceiling systems to blueprint specifications.

3/2002 – 10/2002 The Mentor Network Boston, MA

Systems Administrator (contract)

Troubleshoot PC (Windows 95, 98, NT 4.0/2000) and network issues locally and nationally, including re-imaging.

Installed and configured software (Norton Anti-Virus, Oracle, MS Office, and MS Outlook).

Install and administer Citrix MetaFrame

Fixed hardware issues (hard drives, RAM, modems, NICs).

Troubleshoot network connectivity issues using TCP/IP.

12/2000 – 7/2001 Martech Solutions Hopkinton, MA

PC Technician second level at EMC (contract)

Troubleshoot problems with servers, desktops, and laptops, including re-imaging.

Fixed hardware issues (hard drives, RAM, modems, network cards).

Installed and configured software (McAfee, Oracle, MS Office, MS Outlook).

Troubleshot and repaired Windows-based operating systems (95, 98, NT 4.0/2000).

Troubleshoot network connectivity issues (TCP/IP).

EDUCATION: 1999-2000 Clark University Framingham, MA

Windows Administrator Certificate Program

Installed, configured, and optimized Windows NT server and workstation 4.0.

Configured network components for a single protocol network (TCP/IP) and interoperability between TCP/IP and IPX/SPX Networks.

Configure TCP/IP addresses and subnet masks manually and dynamically using DHCP.

Install and configure servers with WINS, DNS, IIS 4.0, and PROXY 2.0.

Set up and configured trust relationships between NT domains.

Install and configure remote access server (RAS).

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