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Customer Service Entry Level

Location:
Sumner, WA, 98390
Salary:
Open
Posted:
November 27, 2023

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Resume:

PHILIPPE MBOWAMBA

253-***-**** ad1h1i@r.postjobfree.com Graham, WA 98338

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

SKILLS

Dependable and Responsible

Active Listening

Flexible and Adaptable

Organization and Time Management

Excellent Communication

Verbal Communication

EXPERIENCE

Skilled Operative, KERRY, June 2021-Current

Sumner, WA

Ensures efficient and continual plant vinegar production. Continually monitors production efficiency by taking and testing production samples, making nutrient batches and taking physical inventories. Works alone in the plant during assigned shift and continually checking production status while ensuring other sections of the plant are running smoothly. the levels of approximately vinegar tanks. Knows the vinegar flow in and out of the tanks. Monitors the production by taking and checking physical samples on the auto-filtration, Alkomat and other test devices and makes adjustments to ensure production remains efficient.

Calibrate lab and alcohol instrumentation as necessary. Monitors filtrations units, reversing the flow, cleaning and monitoring as scheduled. Monitors nutrient levels in the feed tanks. Mixes batches as needed to maintain adequate supply

Monitors several pumping operations simultaneously, aware of all pumping destinations and stops operations as necessary.

Work alone, make timely decisions based on work production needs, give complete attention to detailed work. Complete forklift operation training to complete tasks as filling orders, shipping and receiving. Use a ladder or work from heights as needed. Work off-shift and weekends as necessary.

Warehouse Associate, Medline Industry, January 2021-June 2021 Lacey, WA

Unloaded materials from trucks using forklifts and pallet jacks. Labeled containers correctly for product identification purposes. Packed goods for shipment in accordance with customer instructions. Janitorial Cleaner, York Building Services, December 2018-December 2020 Lynnwood, WA

Sweep and mop floors, hallways, lobbies, restrooms, offices and other areas. Dust furniture, walls, machines and equipment.

Empty wastebaskets and replace liners.

Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees.

Vacuum carpets and rugs with industrial vacuum cleaner. Maintain all janitorial equipment in a safe working condition. Set up chairs and tables for special events.

Cleaned floors and surfaces by sweeping, mopping, dusting and polishing. Transport trash to disposal area at end of shift.

Warehouse Associate, Smart Talent, January 2013-December 2018 Fife, WA

Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Communicated effectively with team members on matters related to work assignments. Performed cycle counts to ensure accuracy of inventory levels. Assisted in loading finished goods onto delivery vehicles as required. Used pallet jacks to move items to and from warehouse locations. Processed requests and supply orders and pulled materials to successfully prepare orders. Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.

Warehouse Worker, Labors Works, October 2011-January 2013 Tacoma, WA

Provided assistance in loading and unloading containers onto trailers for transport. Cleaned up work area at end of shift to maintain safe working environment. Fish Processor, United States Seafoods, April 2011-October 2011 Seattle, WA

Cleaned and prepared fish for further processing according to company standards. Graded, weighed and measured fish products to ensure quality control. Maintained cleanliness of work area and equipment in compliance with health regulations. Conducted regular maintenance on production machinery. Operated filleting machines to cut, trim and shape fish into desired sizes and shapes. Packaged finished products in accordance with customer requirements. Ensured all labeling was accurate, legible and adhered properly to packages. Transported processed seafood from production line to storage facilities or shipping areas. Meat Processor, Cargill Meat Solutions Corporation, June 2009-April 2011 Beardstown, IL

Cut meat efficiently by breaking product down into sub-primal and retail cuts. Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.

Cut, wrapped, weighed and labeled orders for customers. Sharpened knives on daily basis for optimal use and longevity. Wash Room Operator, Cintas, August 2004-June 2009

Normal, IL

Inspected machines prior to use to ensure proper functioning. Loaded machines with objects and unloaded after cleaning, placing on conveyors or racks. Maintained sanitation levels for work station to reduce spread of bacteria. Cleaned and maintained washer machines, including changing filters, hoses and belts. Dock Worker, DHL, June 2003-May 2007

Bloomington, IL

Loaded and unloaded cargo from vessels, trucks and Airplanes. Maintained accurate records of all incoming and outgoing shipments. Stacked boxes on pallets according to size and weight requirements and destinations Checked documents for accuracy prior to shipment.

Cleaned and maintained dock areas including warehouses, storage yards, and workstations. Transported goods from one location to another using appropriate vehicles. Opened and inspected containers to prepare for loading and unloading. Used scanners to track parcel information, condition or receipt. Legal Advisor, Health Department, City of KInshasa, DRC, December 2001-May 2003 Kinshasa, D.R. Congo

Conducted interviews with witnesses to obtain information pertinent to the case at hand. Analyzed complex facts within the context of applicable laws and regulations. Conducted legal research and analysis to draft legal opinions, studies and reports. Reviewed legal materials for compliance to correct issues. EDUCATION AND TRAINING

GED

Ashworth College, Norcross GA May 2015

Bachelor of Arts

Law, University of Kinshasa, Kinshasa, Democratic Rep. Of Congo October 2001 High School Diploma

Institut Boyokani, St. Joseph Catholic School Of ITIPO Congo-DRC July 1990 LANGUAGES

French:

Full Professional

REFERENCES

References available upon request.



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