Breneshia Watkins

Medical office administration/Unit clerk

Mobile, AL 36609

ad1h0w@r.postjobfree.com

+1-251-***-****

Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment. Authorized to work in the US for any employer

Work Experience

Admission unit clerk

Altapointe health system - Mobile, AL

January 2018 to March 2019

• Ensure all releases are obtained and scanned into P.O.S. timely and accurately.

• Accurately populate all fields as related to the admission process in the Avatar system as related to the consumers insurance and guarantor rankings

• Research all consumers that present with no insurance through Medicaid and Medicare eligibility sites.

• Promptly responds to all Finance and Accounting requests to ensure prompt reimbursement.

• Review documentation for any improper corrections, missing signatures, dates, etc.

• Daily key billing information from the DSR into the CSM system appropriately.

• File documentation in the appropriate section of the consumer record as needed

• Treats consumer with care, dignity, and compassion

• Respects consumers’ privacy and confidentiality

• Assists consumer and visitors as needed

• Personal values don’t inhibit ability to relate and care for others

• Is sensitive to the consumer’s needs, expectations and individual differences.

• Is gentle and calm with consumers, families and others as appropriate

• Run Census and pull mail

• Check for Weekend Admissions

• Check all room assignments

• Discharge Packets for Receiving facilities

• Court Related Scheduling

• Gather Verbal Orders from previous day or weekend

• Actively participates in Performance Improvement activities.

• Actively participates in AltaPointe committees as required Extern Medical Assistant

MOBILE COUNTY HEALTH DEPARTMENT - Mobile, AL

November 2016 to December 2016

Medical Assistant

• Answer office phones and schedule appointments

• Greet patients and prepare them for examinations

• Obtain patient medical history and vital signs

• Assist physician during patient examinations

• Perform routine laboratory tests and administer injections

• Explain treatment procedures, medications, special diets, or doctor's instructions

• electrocardiograms or other diagnostic tests

• Authorize drug refills and provide prescription information to pharmacies Clerical aide

Medicaid agency - Mobile, AL

June 2015 to November 2015

Sorting and filing papers, like memorandum, invoices, and letters.

● Assisting the senior clerk or other support staff in the administrative functions.

● Updating the computer database by data entry

● Compiling office records and updating the files.

● Sorting and distributing incoming mail and organizing the outgoing mail.

● Attending to the inquiries and providing the necessary information to the customer Extern/medical office adminstration

Vital Smile - Mobile, AL

March 2014 to April 2014

Medical office administration

• Answer and place phone calls regarding patient appointments

• Contact insurance companies regarding coverage and payment plans

• Perform clerical duties such as copying faxing filing emailing etc.

• Send payment notices to insurance companies and patients

• Receive and process payments made by patients or insurance companies

• Enter patient information into computer system

• Check-in patients gathering all personal and insurance information needed Education

Associate in Medical assistant

Fortis college - Mobile, AL

2016

Associate in Medical office administration

Fortis college - Mobile, AL

June 2013 to April 2014

High school diploma or GED

Skills

• Medical Billing

• Medical Scheduling

• Front Desk

• Billing

• Insurance Verification

• Medical Office Experience

• Medical Coding

• Transcription

• Anatomy Knowledge

• Hospital Experience

• Patient Care

• Transcription

• Vital Signs

• ICD Coding

• Quality Assurance

• Administrative Experience

• Microsoft Word

• Phone Etiquette

• Word processing

• Medical receptionist

• Customer service

• Computer literacy

• Office experience

• Data entry

• Hospitality

• Medical Records

• CPT Coding

• ICD-10

• EMR Systems

• Microsoft Office

• Typing

• Patient monitoring (Less than 1 year)

• English

• Clerical experience

• Medical terminology

• Communication skills

• Windows

Certifications and Licenses

Certified Clinical Medical Assistant (CCMA)

CPR Certification

AED Certification

BLS Certification

Assessments

Electronic Medical Records Knowledge — Highly Proficient May 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Highly Proficient

Receptionist — Familiar

August 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Verbal Communication — Proficient

August 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Receptionist — Familiar

January 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Written Communication — Completed

November 2019

Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed

Reliability — Proficient

August 2019

Tendency to be dependable and come to work

Full results: Proficient

Protecting patient privacy — Familiar

December 2021

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Data entry: Accuracy — Proficient

June 2020

Entering data quickly and accurately

Full results: Proficient

Verbal communication — Proficient

August 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Working with MS Word documents (intermediate) — Familiar August 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar

Medical terminology — Familiar

February 2022

Understanding and using medical terminology

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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