ALIYU SUMAILA

CUSTOMER SERVICE 647-***-****

PROFILE

I have credits from York University, I am a passionate individual who is willing to put work first in order to accomplish the goals of the company, and brand as a whole.

EMPLOYMENT HISTORY

Sales and Business Operation at Fairmount Royal York, Lake Louise October 2017 — November 2018

Was responsible for prospecting for new business, while maintaining and nurturing old customers and accounts. We set goals for their activities each week or month by which. type of activity they would be doing. For example, setting a goal to make 30 cold calls that week, highlighting the many services, and room accommodations. Bar Assistant at Charles Bar, Vancouver

January 2015 — December 2017

Manage the business aspects of the bar, such as maintaining current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Also hiring and training staff to provide excellent service to patrons. Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. Setting and enforcing quality and safety controls, for all members of the team regardless of position or hourly wage. EDUCATION

Bachelor’s Business Economics, York University, Toronto September 2020 — Currently

Completed at York University in a Bachelor of Economics degree. This degree's primary focus is the many facets of Economics whether in the Labor market or International Trade, but also holds high focus in courses such as Accounting and Finance. Hospitality Management, Niagara College, Niagara on the Lake September 2016 — April 2018

Hospitality management introduced me to the world of travel, tourism, and event planning. I mastered the business and management skills needed to take on leadership roles and was granted access to many tourism hubs. Along with fundamental knowledge.

INTERNSHIPS

Global internship at Niagara University, Toronto

April 2019 — August 2020

Participating in a Global Internship provided me with the opportunity to enhance my student learning and job-related skills by applying academic knowledge to an international and intercultural work environment. Gained global competencies that enhanced my marketability and provide me with a competitive edge. REFERENCES

Rashid Sumaila from University of British Columbia 604-***-****

Kevin Rolczewski from TD Bank

DETAILS

647-***-****

ad1gzs@r.postjobfree.com

SKILLS

Communication

Time Management

Communication Skills

Ability to Work Under Pressure

Marketing and Sales

Ability to Work in a Team

Customer Service

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