Amanda Smith

Matamoras, PA ***** 845-***-****

www.linkedin.com/in/amanda-smith-0720 ad1gyw@r.postjobfree.com

Innovative Project Manager

Identify Root Cause of Issues & Translate Complex Processes into Clear & Actionable Steps

Learning professional with experience creating and managing engaging and effective learning. Collaborative problem solver with ability to manage multiple projects of all sizes and drive business expansion through uncompromising initiatives that produce revenue growth. Adept in contracting, training and managing vendors and driving quality, consistency and efficiency. Responsible for converting printed textbooks into digital interactive learning environment that seamlessly blends authors' narrative, media, and assessment, enabling students to read, practice, and study in one continuous experience. Strengths include developing internal and offshore teams and flexibility in managing multiple projects. Particularly strong in, virtual events, audio production, video production, digital text, and widget creation and application. Use project management and training strengths to turnaround troubled operations. Enthusiastic and positive leader, consistently meeting commitments with integrity.

Expertise in:

Excellent project management Strong analytical thinker and problem-solving skills Extremely organized, detail-oriented and ability to managing multiple complex projects at the same time Excellent time management skills Strong technical background Excellent communication and relationship building skills Self-motivated, dedicated and able to work both Independently and as part of a team Experienced and proficient using MS Project and online collaboration tools (Planner, Sharepoint, NetSuite, Smartsheets, Google Drive, Cloud, and Dropbox).

Work Experience

Elsevier, Philadelphia, PA

Global Publishing, Print, Digital, Virtual Events, Email Deployment Project Manager October 2021 - Present

Oversee all aspects of projects (medical and scientific abstract supplements, journals, virtual event coordination and email campaigns) set deadlines, assign responsibilities, monitors and summarizes the progress of the project and prepares reports for upper management regarding the status of the project.

Plan, scope, schedule and deliver multiple print and online projects on time and successfully.

Responsible for making sure the project requirements comply with our organization's guideline processes and other contract policies.

Ensure a plan is created and maintained to deliver projects within the agreed criteria. This includes deliverables, costs, development and implementation.

Lead complex discussions with internal teams and clients and facilitating solutions.

Organize and schedule the project and tasks with project management software and ticketing systems.

Establish and maintain relationships with key stakeholders to ensure that the project output is achieved including third parties and suppliers.

Participation and collaboration in weekly standup team meetings (internal and external teams).

Responsible for delivering progress reports on all projects at the required frequency.

Provide exceptional customer service to authors and subject matter experts and guiding them through the publication process.

Coordinating logistics and multitasking for off-site and online webinar production events; including scheduling, create and maintain detailed event timelines, support onsite and virtual event production invitations, registration build, platform management, technical troubleshooting, attendee registration, attendance, rehearsals, live event, and pre/post event attendance reporting.

Responsible for managing various internal systems to ensure that the data is up to date and accurate.

Planning and implementing email campaigns with the marketing and sales team to effectively reach our target audience, promote our brand, and drive customer engagement and sales.

LABYRINTH LEARNING, Danville, CA

Learning Solutions, Digital Project Manager February 2021 - October 2021

Implement learning design principles to optimize digital and print content. Created and successfully managed complex learning programs to meet business needs. Build and manage a team focused on developing new projects rooted in Labyrinth’s intellectual property. Work with editorial team to understand the brand identity, capitalize on the existing brand archive, and build new opportunities around scripted properties. Create pipeline to have projects in market on a regular cycle. Play an integral part of developing products that give Labyrinth a competitive edge.

Optimization of vendor activities to ensure vendors can handle high volume while in-house staff focuses on high stakes activities and new workflows.

Project, schedule and budget management

Manages authors/SMEs/Vendor to deliver as per Labyrinth’s standards and the product specific needs.

Work with COO to ensure budgets are aligned with work requested from vendors in regards to assessment, media, mapping documents, text development.

Manages the development of complex course materials (both print and digital: Assessment, PPTs, resources, media assets, video, text) that are of high quality, have potential to be market leading products in the markets in which they compete and add value to the product line.

Ensured quality control by way of review of course demos and full courses, before they are released to the market.

PEARSON, Hoboken, NJ

Digital Producer, Digital Courseware August 2010 - August 2020

Manage development and production of multiple online courses as Pearson transitions from publishing organization to digital courseware solutions provider. Work with content producers to ensure structure, enrichment standards, and compliance standards are met. Accountable for final integration quality assurance and works closely with Courseware Quality Assurance to track, resolve and escalate issues.

Managed development of rich media assets such as animations, simulations, audio and video working with developmental editors and vendors, ensuring key stakeholders’ needs and requirements were reflected in prioritization and decision making relative to rich media assets.

Took lead in communicating end-to-end workflow related to courseware production across cross-functional teams. Facilitated and directed activities to deliver projects according to established financial, schedule, and quality objectives while establishing and maintaining best practices and ensuring quality in the whole process.

•Identified project risks to course production and escalated, enabling proper mitigation to occur in a timely manner.

•Communicated project status to guard against unexpected surprises to project sponsors and other stakeholders.

oEstablished schedules for development and production of selected assessment and rich media assets (e.g. animations, simulations, audio, video).

oCollaborated on schedule development and contributed to schedule tracking.

oMonitored schedules for interrelated asset and timing dependencies and escalated risks. Communicated technology dependencies to team.

•Ensured successful integration of content into Pearson platforms. Worked closely with Learning Tools product managers to enrich courses. Contributed to requirements gathering for teams that built tools which supported content development and production workflow.

•Directed issue resolution through JIRA. Reporting issues helped track and analyze work throughout projects, including escalating issues to be fixed with content, assessments, audio and video in a timely manner.

PEARSON, Hoboken, NJ August 2007 - August 2010

Operations Specialist, Printing and Publishing

Provided overall budget and coordination of manufacturing of printed material. Publishing and manufacturing experience working with outside vendors, budgeting and scheduling. Prioritized multiple projects. Involvement in projects at all levels, from simple to complex. Handled scheduling and budgeting. Kept all stakeholders updated.

•Served as participant in list planning, helping qualify and evaluate vendors for upcoming assignments / titles.

•Assisted Operations Manager in establishing publishing plan to be approved by the Director of Operations, including purchasing of materials, managing and maintaining inventory to ensure availability.

•Preflight files to ensure they meet the desired format and printer specifications.

•Assists in identifying appropriate and most cost-effective specs for non-standard projects.

•Reviewed proofs and finished samples for color and overall quality.

•Input network specifications and issues purchase orders using SAP.

•Compared pricing across vendors and provided estimates for analysis.

•Attend and participates in weekly title status meetings

•Archived files upon final approval and project completion.

Additional Experience

NEW YORK AUDIO PRODUCTIONS, New York, NY September 1991- July 2007

Media Buyer / Production Manager, Broadcasting, Music, and Film

Provided high quality audio production services for publishers and entertainment companies. Responsible for producing thousands of audio books ranging from children's, commercial fiction to foreign language programs to education to ESL. Client list includes, McGraw Hill, Thomson, Heinle, Cengage Learning, Houghton Mifflin, Scholastic, J. Wiley & Sons, Prentice Hall, Pearson Education and Time Warner.

•Worked with the audio producer and internal team members to coordinate the use of the recording studio.

•Managed multiple projects concurrently, clearly communicating expectations to teams while ensuring projects remain within scope, schedule, and budget

•Communicate project status updates on a regular basis and attend status meetings.

•Proactively identify potential project issues or roadblocks and escalate as needed.

Current Certifications

QuAD, CITE/Cypress and Alfresco, Agile/SAFe, Pearson, Hoboken, NJ

Education

College Coursework Completed, School of Visual Arts, New York City, NY

Desktop Publishing Courses included: Adobe Pagemaker, Illustrator, Photoshop and Quark Xpress

College Coursework Completed, New York University, New York City, NY

Music Business Courses included: Music Industry: Advertising and Promotion, Career Opportunities, Production and Performance, Marketing and Merchandising

Certification, Institute of Audio Research, New York City, NY

Courses included: Studio Synthesizer Techniques, Digital Logic Design, Audio Circuit Construction, Disc Recording, Recording Studio Workshop and Production Editing

Technical Skills

MS Project, Adobe Photoshop, Adobe InDesign, QuarkXpress, HTML Programming, Alfresco, Jira, Oracle, PCS, Golden Gate, Lever, QuAD, CITE, NetSuite, Salesforce, Trello.

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