Customer Service Data Entry
Resume:
Jacqueline Porter
Medical and military
Fayetteville, GA 30214
********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
School Nutrition Worker
Fayette County Public Schools - Fayetteville, GA
October 2021 to Present
Vault Clerk
Brink's Incorporated - Hapeville, GA
May 2021 to Present
Dispatch
Money intake
Data entry
Customer service
Security
Armed guard
Officer in Charge
NORRED AND ASSOCIATES - Atlanta, GA
January 2018 to Present
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Security Guard
PSI Services LLC - Union City, GA
January 2019 to May 2021
Customer Service Representative
Verizon - Kennesaw, GA
January 2017 to January 2018
Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Guard
Andy Frain Services - Forest Park, GA
February 2014 to September 2017
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Telemarketer
Comcast - Atlanta, GA
February 2015 to June 2017
Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Guard
All N 1 Security - Atlanta, GA
March 2015 to March 2016
Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Obtains help by sounding alarms. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Preschool Teacher
life of palm beach inc - Riviera Beach, FL
February 2013 to July 2013
food service, supply clerk
us army
June 2008 to July 2013
Fort Gillem, G A
Trained in the use of tear gas and explosives.
Developed and led training programs in preparation for combat. Sorted and routed incoming correspondence and messages. Wrote office job descriptions and directives.
Served as custodian of classified documents.
Prepared documents for destruction.
Operated and maintained communications equipment.
Documented and processed classified materials.
Maintained security of the local areas and performed route clearance for visiting high-ranking officials. Planned and briefed personnel on missions.
Tracked personnel and supplies within the company. Tracked and filed administrative paperwork and personnel folders. house keeping
May 2012 to August 2012
sun bridge - Riverdale, G A
cahier, 02/2012 to 06/2012
mc donalds - Riverdale, G A
Education
General educational development in Phlebotomy
New hope training - Fayetteville, GA
September 2023 to November 2023
General educational development in Dot specimen collection Global business lab - Fayetteville, GA
July 2023 to July 2023
General educational development in Child Psychology Penn foster
January 2022 to January 2023
Associate of Arts in criminal justice
wood college
Skills
• Call Center
• Customer Service
• CSR
• Customer Care
• Food Preparation
• Law Enforcement
• Security
• Surveillance
• Telemarketing
• HIPAA (10+ years)
• Medical Records
• CCTV
• Food Handling
• Meal Preparation
• Leadership Experience
• Microsoft Excel
• Management Experience
• Relationship Management
• Microsoft Word
• Driving
• CRM Software
• Customer Relationship Management
• Caregiving
• Typing
• Childcare
• Loss Prevention
• Business Development
• Project Management
• Babysitting
• Dispatch (2 years)
• Knowledge management
• Microsoft Access
• Smartsheet
• SharePoint
• Sales
• Upselling
• Employee orientation
Military Service
Branch: Army
Service Country: United States
Rank: E-5
June 2008 to June 2017
Certifications and Licenses
driver's license
Certified Notary Public
December 2019 to December 2024
Top Secret Clearance
Secret Clearance
First Aid Certification
Specimen collection
March 2023 to Present
Urinalysis and phlebotomist trained
Additional Information
SKILLS
Critical thinking MS Office proficient
Weapons training Licensed Childcare Provider
Disaster preparedness Child psychology knowledge
First Aid certified Musical talent
Secret Security Clearance Loves children
[4 5] WPM typing Energetic caregiver
Organized Professional babysitter
Trained in security Time management
Quick learner Emotionally supportive
Team leader People-oriented
Adept multi-tasker Self-sufficient
Project management Friendly and likeable
First Aid and CPR Certified Detail-oriented
Cash handling Dependable
Beautiful presentation of food Team building
Strong attention to safe food handling procedures Cash handling Food presentation talent Takes direction well
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