LaQuita D. Green

Dallas, TX ***** 913-***-**** ad1gyg@r.postjobfree.com

Health Information Management Director

PROFESSIONAL SUMMARY

Health Information Management professional with 16 years of relevant experience in settings of acute care, long-term acute facilities, rehabilitation, SNF, focusing on overseeing and protecting patient health information data.

Obtained Registered Health Information Technician (RHIT) offered by AHIMA.

Background managing medical records, electronic health records (EHR), providing accurate documentation when updating patient information, scheduling appointments, following all HIPAA guidelines.

Patient Advocate who is committed to compliance, policy, and process improvements, identifying solutions to complex issues with the ability to organize and prioritize projects.

Experience working in a remote setting, attending virtual meetings and chat sessions in adequate office space.

Successful Trainer who coached physicians on utilizing Wellsky to complete their chart deficiencies.

SKILLS

Medical Terminology Medical Records 10 key CPT ICD-9, ICD-10-CM Human Anatomy Insurance Verification Data Analysis Staff Supervision & Management Training & Development Performance Improvement Self Evaluations Patient Service Data Manager

TECHNICAL SKILLS

Microsoft Suite Office: Word, Excel, Office EMR Systems: Wellsky, HMS, Patient Keeper, Epic-Hyperspace Batch Manager Rad Plus Live Pois System, Oasis (CDR) Oasis Gold AccessAnyware Document Modify Kodak and Fuji Scanner HEDIS Tecsys-Cerner Streamline Health

CERTIFICATIONS

RHIT- Registered Health Information Technician AHIMA

EDUCATION

Associate of Applied Science – Healthcare Information Technology DeVry University Graduated 06/2023

Relevant Coursework: Software Knowledge:

ICD-10-CM/PCS Coding

CPT/HCPCS Coding

Medical Terminology/Anatomy

Pathophysiology/Pharmacology

Outpatient Billing (CMS-1500)

Inpatient Billing (UB-04)

3M Coding & Reimbursement

Nuance Quantim Encoder

Healthport ROI

Dr. Chrono Electronic Health Record

Solcom EDMS

QuadraMed MPI Suite

EXPERIENCE

Health Information Management Coordinator (Travel) 5/2023-Present

Pam Rehabilitation Hospital of Richardson & Allen Richardson, TX

Successfully led and managed a cross-functional team across two healthcare facilities, ensuring efficient operations and effective collaboration among staff members.

Managed the analysis of service data for multiple medical disciplines in two hospitals, ensuring documentation and electronic medical record (EMR) completion, providing support to physicians and enhanced data accuracy.

Leveraged Microsoft Excel to establish a streamlined compliance tracking process, optimizing workflow management and ensuring regulatory adherence.

Effectively managed the release of information (ROI) documents, maintaining meticulous control and distribution of sensitive patient records upon receiving authorized requests.

Implemented a rigorous chart auditing process to uphold and improve quality assurance standards by assembling and analyzing charts, identifying trends and communicating findings to the HIM Director.

Demonstrated exceptional communication skills in resolving patient inquiries, concerns, and conflicts promptly, while consistently delivering top-tier patient service.

Trained physicians on the utilization of Wellsky software and Fluency Direct software, empowering them to optimize their medical practice and documentation.

Streamlined the management of medical documentation by efficiently uploading records into the electronic system and effectively managing loose documents, ensuring data accuracy and accessibility.

Health Information Management Analyst (Travel) 03/2011 – 05/2023

Vibra Specialty Hospital Desoto/Richardson-Critical Care Hospitals Desoto, TX

Analyzed service data for all disciplines for 2 hospitals to ensure all documentation and EMR are complete, assisted all physicians with completion of records.

Managed workflow process using MS Excel and implemented any process improvement to increase efficiency.

Managed Release of Information (ROI) documents once authority is received.

Audited charts for quality assurance, assembled, analyzed, and re-analyzed chart & informed HIM Director of trends.

Completed Revenue Cycle Billing Audits.

Communicated effectively to patients resolving questions, concerns and patient conflicts in a timely manner, while delivering the highest level of patient service.

Maintained Iron Mountain Storage System for entire hospital system-maintain master log-retrieve/send-established central process, purge medical records when needed.

Uploaded medical documentation into the electronic system; Managed and uploaded loose.

Assisted in implementation and process implementation of 2 “go lives” with new EMR-Wellsky, HMS, Patient Keeper.

HIM Consultant/EMR QA Analyst 07/2009 – 03/2011

K-Force Staffing Dallas, TX

Assembled and analyzed patient records utilizing the Epic Systems application.

Performed extensive QA to ensure correct physician assignment and documentation integrity.

Responsible for training and auditing quality and productivity of FTE’s.

INTERNSHIP EXPEREINCE

Health Information Management Manager-Internship 05/2023

The Villages of Dallas Dallas, TX

Streamlined daily reports on Admissions & Discharges, optimizing efficiency through enhanced data accuracy and timeliness, fostering improved decision-making for the department.

Actively contributed to daily stand-up meetings, driving collaborative problem-solving, sharing critical insights, and ensuring seamless information flow across departments.

Implemented a robust system for uploading medical documentation into electronic records, significantly reducing loose ends, enhancing the accessibility and reliability of patient records.

Generated comprehensive statistical reports on Admissions, Discharges, and LOA’s, offering invaluable insights that supported strategic planning and resource allocation, resulting in optimized departmental operations.

Conducted specialized training sessions for physicians on POC (Point of Care) Software, resulting in increased physician proficiency, improving overall efficiency in patient care and record management.

Ensured impeccable records completion through rigorous reporting and oversight, meeting and surpassing compliance standards, guaranteeing the integrity and accuracy of patient information.

Executed thorough audits on medical records, identifying and rectifying discrepancies, thereby bolstering data accuracy and regulatory compliance, ultimately enhancing the quality of care provided.

Managed the end-to-end process of preparing, scanning, and indexing records.

Optimized workflow management strategies, employing innovative approaches to increase operational efficiency.

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