Jill B. Vestal, mism, rhia

470-***-**** ad1gya@r.postjobfree.com North Metro Atlanta, GA www.linkedin.com/in/jillvestal

Senior Business Analyst

Expertise in Developing Solutions in Challenging and Fast-Paced Environments

Focused and motivated Health Information Management (HIM) professional with a knack for creative problem-solving and top-tier customer service. Thrive in both solo and collaborative settings, consistently maintaining the highest ethical and quality standards. Core strengths include effective communication, seamless coordination, prioritization, and expert multitasking. Proactive in identifying and communicating potential risks, with a passion for data analysis and crafting initiatives that elevate client satisfaction. Highly proficient in requirements development, workflow analysis and design, and driving process improvements.

KEY SKILLS & COMPETENCIES

Quality Assurance Project Management Validation Healthcare Analytics Electronic Health Records Report Development

End to End Testing Requirements Gathering Business Analysis Documentation Customer Support Communication

Stakeholder Engagement Data Analysis Conflict Resolution Lean Six Sigma Quality Improvement

UAT ICD-10 CPT HL7 MS-DRGs APR DRGs

Technology: MS Office Suite – Excel, PowerPoint, Word, Visio SQL SDLC Agile Waterfall Jira Power BI

SENIOR BUSINESS ANALYST HIGHLIGHTS

Initiated the development of advanced Power BI and Excel reporting, enabling precise trend identification and insightful data analysis; initiative significantly improved DRG assignment accuracy and augmented client disbursements.

Formulated comprehensive reporting through meticulous data analysis for over 170 clients, uncovering overlooked conditions, optimizing DRG assignment, and enhancing the organization’s revenue.

Accelerated revenue growth and efficiency for existing clients by fostering a collaborative environment to delineate business requirements and translate them into precise system specifications.

Led the development of Current State, Future State and Gap Analysis documentation contributing to a timely and successful conversion of the McKesson STAR Patient Processing system within a 5 hospital network’s Admissions Departments.

PROFESSIONAL EXPERIENCE

3M HEALTH INFORMATION SYSTEMS, Atlanta, GA 2015 – June 2023

Business Analyst, HIS Consulting Services [2022 – 2023], Clinical Data Analyst [2020-2021], Healthcare Data Analyst [2015-2019]

Collaborated in the creation of precise performance monitoring reports using Power BI and PowerPoint for a crucial client, yielding slide decks with an accuracy rate exceeding 99% upon rigorous quality assurance evaluation.

Methodically captured and documented user stories, use cases, and functional requirements, optimizing project development processes for enhanced efficiency.

Showcased outstanding proficiency in gathering, structuring, and scrutinizing data from various origins, adeptly uncovering trends, patterns, and actionable insights through the strategic application of intricate SQL queries and Excel formulas alongside pivot tables.

Thoroughly authenticated hospital claims data, ensuring its readiness for integration into 3M systems. Conducted rigorous quality assurance examinations and in-depth data analysis, effectively identifying anomalies within DRG assignment and ungroupable DRGs.

CAREER BREAK - FAMILY Atlanta, GA 2005 – 2015

McKESSON INFORMATION SOLUTIONS, Atlanta, GA 2001 – 2005

Senior Application Analyst, Customer Support, Research & Development, QC Engineer

Scrutinized data to pinpoint issues within both the data and programming through the utilization of advanced SQL queries.

Meticulously identified and meticulously documented project requirements, user stories, use cases, and defects across the project's lifecycle.

Formulated and executed comprehensive test plans encompassing new and existing features within the document imaging application, as well as data input, mapping from source systems.

SAINT JOSEPH’S HOSPITAL OF ATLANTA, Atlanta, GA 1999 – 2001

Senior Application Analyst/System Administrator, HIM Department

Utilized extensive SQL expertise to proficiently analyze data, diagnose issues, and craft optimized stored procedures for the Workflow Manager application.

Orchestrated and executed meticulous test plans, ensuring the validation of new functionality in the document imaging application, covering patches, upgrades, and data input mapping from source systems.

ERNST & YOUNG, LLP, Atlanta, GA 1999 – 1999

Senior Consultant, Healthcare Consulting

Spearheaded the development and execution of comprehensive training materials and rigorous testing protocols for the Patient Processing application, ensuring seamless adoption and optimal system performance.

Played a pivotal role in facilitating the technical and application go-live processes for two out of the five hospitals within the healthcare system, guaranteeing a smooth transition and minimal disruptions.

ADDITIONAL EXPERIENCE

NORTHSIDE HOSPITAL, Atlanta, GA - Document Imaging Coordinator, Information Systems

PRUDENTIAL HEALTHCARE, Atlanta, GA - Healthcare Data Analyst, Regional Information Systems Group

NORTHSIDE HOSPITAL, Atlanta, GA – Operations Manager, Medical Records Department

CHILDREN’S HEALTHCARE of ATLANTA, Atlanta, GA – Assistant Director, Medical Records Department

EDUCATION & CERTIFICATION

Masters of Information Systems Management (MISM), Keller Graduate School of Management, Alpharetta, GA

Bachelor of Science (B.S.) in Health Records Administration, University of Pittsburgh, Pittsburgh, PA

Credentialing Exam: Registered Health Information Administrator (RRA/RHIA) – AHIMA

Project Management Professional (PMP) Training – completed October 2023

Credentialing Exam: Project Management Professional (PMP) – PMI – targeted completion date December 2023

Credentialing Exam: Certified Health Data Analyst (CHDA) – AHIMA – targeted completion date March 2024

PROFESSIONAL ORGANIZATIONS

American Health Information Management Association (AHIMA)

Georgia Health Information Management Association (GHIMA)

North Georgia Health Information Management Assoc (NGHIMA)

Project Management Institute (PMI) – National

Project Management Institute (PMI) – Atlanta Chapter

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