Kimberly Roberts

Beaumont, TX *****

ad1gwo@r.postjobfree.com

+1-707-***-****

Work Experience

General Manager Travel Stores and Phillip's 66

Travel Centers of America TA Petro - Beaumont, TX

December 2021 to Present

Responsible for total Travel Store and Deli operations including but not limited to Food Handling and Safety, Training, Mentorship, Scheduling, Inventory Management, Shipping and Receiving, Vendor Relations and Resets, Implementation of HR Compliance, Certifications and Permits, End of Month, Mid Month and Weekly Inventories of Food, Alchohol and all products used in the production of Deli and Restaurant. Management of Convenience Store Phillip’s 66, State and Federal Compliance involving Fuel distribution and Local Compliance Beaumont Police and Fire Departments. Assistant General Manager

Starbucks Lamar University - Beaumont, TX

January 2021 to December 2021

Responsible for total store operations including but not limited to Food Handling, Safety, Scheduling, Sanitation, Training, Merchandising and Presentation, Inventory Management, Engagement with Professors, Students and Lamar University Staff and Customer Service Relations. Store Manager

Hanesbrands - Napa, CA

April 2015 to June 2019

Responsible for total Store Operations, including Profit and Loss Reporting, Staffing, Training, Retention and Recruiting HR Compliance, Promotion of Sales and Marketing. Store Manager

Calates/Brown Shoes Inc. - Napa, CA

September 2013 to October 2015

Responsible for total Store Operations, Hiring, Training, Inventory Verification, Merchandising, HR Compliance and implementing profits via Up Selling and Pitching Web Sales. Physical Education Adjunct Instructor

Napa Valley College - Napa, CA

April 1994 to December 2001

Adjunct Staff Instructor, Dietary and Nutrition Instructor, Water Polo Team Coach, Chair of Yoga Instruction Indoors and Outdoors.

Real Estate Broker/Business Owner

Realty World Tri City - Vacaville, CA

December 1992 to September 2001

Real Estate Sales and Property Management. #1 Franchise Northern CA, Active member California Board of Realtors Active MLS, Chair of Ethics Committee, Chamber of Commerce. Housing 30 Top Producing Agents in Solano, Sacramento, San Francisco, Marin, Walnut Creek Concord Counties including all surrounding areas.

Store Director

Albertsons/Lucky's Grocery Retail Division - Sacramento, CA May 1984 to April 1995

Directly managed 125 employees and $350K in sales per week. Managed relations with multiple Labor Unions . Responsible for Sales, Marketing, Labor, HR Compliance, Directed multiple Department and Assistant Department Managers, Profit and Loss Reporting, Service Deli, Salad Bar and Bakery Food Services, Food Safety and Training, Food Permits, State and Local Restaurant Compliance and Training, Alcohol Compliance. Daily, Weekly and Monthly Inventory of all Food, Service Deli, Alcohol, Grocery and Non Food Grocery Departments. Fresh Produce Shipping, Receiving and Processing following State and Local Food Safety Guidelines and Compliance.

Operations/Merchandising Manager

Marshalls TJ MAXX - Vallejo, CA

October 1984 to September 1992

Responsible for Operations including but not limited to Training, Mentoring, Interviewing, Hiring, Scheduling and HR Compliance. Merchandising including but not limited to proper mapping and placement of merchandise through out the entire store. Inventory and Shrink Control, Ordering, Shipping and Receiving. Orchestrating New Store Grand Openings and hiring of staff. Education

Masters Equivalency in Business and Physical Education Napa Valley College Napa CA and Cornell NY - Napa, CA Skills

• Physical Education

• Teaching

• Catering

• Classroom Management

• Curriculum Development

• Personal Training

• Presentation Skills

• Event Planning

• Property Management

• Store Management Experience

• Writing Skills

• Marketing

• Organizational Skills

• Mentoring

• Administrative Experience

• Merchandising

• Sports Coaching

• Serving Experience

• Special Education

• Recruiting

• Program Development

• Conflict Management

• Catering and Events (5 years)

• Barista experience (3 years)

• Events Management

• Budgeting

• Sales

• Tutoring

• Negotiation

• Leadership

• Public Speaking

• Profit & Loss

• Produce Experience

• Yoga

• Food Safety

Certifications and Licenses

Real Estate License

TABC Certified

Real Estate Broker

Serve Safe Certification

Additional Information

Assessments

• Management and Leadership Skills: Impact & Influence - Results: Highly Proficient

• Verbal Communication- Results: Highly Proficient

• General Manager Hospitality— Results: Highly Proficient

• Sales Skills- Results: Highly Proficient

• Work Style: Conscientiousness-Results: Expert

• Customer Focus & Orientation-Results: Highly Proficient

• Retail Customer Service- Results: Highly Proficient

• Supervisory Skills: Motivating & Assessing Employees- Results: Highly Proficient

• FoodService: Customer Situations- Results: Highly Proficient

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