Customer Service Medical Assistant

Ashley D. Axsom *** Main St.

Hope, IN *****

812-***-**** ad1gta@r.postjobfree.com

Objective:

Seeking a position in customer service where I can properly utilize my communication and organizational skills while taking on new challenges and providing the highest possible level of customer service to clients.

Skill Highlights:

Administrative Skills

Problem Solving

Great Customer Service

Excellent Communication

Organizational Skills

Data Entry

Attention to Detail

Honesty and Integrity

Experience:

11/2021 to Current Certified Medical Assistant/ Proactive MD

•Perform administrative duties, assist providers and other medical staff with exams and procedures, perform lab draws and vaccine injections, schedule patient appointments, provide compassionate patient care, EMR data, and maintain communication with patients and medical staff.

03/2020 to 07/2021 Medical Assistant Student/ Purdue University Global & Trainer Connect

•Gained knowledge and experience in rooming patients, taking vitals, charting patient medical records, drawing laboratory tests, preparing and administering immunizations, handling patient/provider correspondence, patient education, and administrative duties of answering calls, appointment scheduling, medication refills, and triage.

01/2021 to 04/2021 Patient Care Technician/ Columbus Regional Hospital

•Provided direct patient care, took vital signs, answered call lights, assisted with telemetry, collected patient specimens, assisted with patient nursing care, performed frequent charting, and maintained reliable and dependable communication with patients and medical staff members.

10/2012 to 04/2020 Certified Nursing Assistant/Home Health Aide/ Long-term Nursing Care Facilities & Home Health Care Companies • Assisted Clients/residents with feeding, dressing, toileting, ambulation, perineal care, transferring, grooming, bathing, and provided friendly and comforting care.

•Maintained constant communication between clients/residents and medical staff team as well as frequent detailed charting of care, nutrition, and progress.

Education:

08/2022 to Current IUPUC of Columbus, IN

BSN Student

07/2021 Trainer Connect of Columbus, IN

CCMA Certification

02/2021 Purdue Global of University of Indianapolis, IN

Major in Healthcare Sciences

02/2012 Ivy Tech Community College of Columbus, IN

Certified Nursing Assistant Program

05/2007 Columbus North High School, Columbus, IN

High School Diploma

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