Jennifer Paulino

**** ** **** ***

Lot ***

Coconut Creek Fl, 33073

954-***-****

ad1grz@r.postjobfree.com

Skills : Microsoft Word, Excel, Power Point, Outlook, Quick Books. Fully Bilingual in both English and Spanish. Excellent verbal and communication skills. Attention to detail and organization skills. Ability to perform under stress.

Experience

July 2016 - PRESENT Accelerated Business Solutions -Administrative Assistant/ Dispatch Service Manager

● Scheduling Service Call to the appropriate field technician

● Handled approximately 14 technicians

● Closing Calls

● Ordering parts and supplies

● Invoicing and taking payment

● Keeping track and organizing inventory

● Quoting

● Following up with customers

● Attend to customer inquiries and provide professional customer service

● Perform data entry and updating company database

● Answering and Transfer calls to the correct department

● Communicated daily with owner/ president of the company

● Submit warranty claims for parts

● Filing

September 2016 - February 2017

Palm Aire (Part time)

● Filing

● Answering phone

● Mail outs

● Processing applications for new owners/ tenants

September 2012 - April 2015

Broten Garage Doors - Service Dispatcher

● Scheduling Service Call to the appropriate field technician

● Handles approximately 5 technicians

● On Call for Emergency Service - 24/7

● Temporary invoicing

● Attend walk in customers

● Scheduled monthly meeting with technicians to better companies customer service

● Quoting Customers

● Sales

● Responsible for technicians weekly commissions

2

Education

Monroe College, Bronx NY - 2004-2006

Associates in Business Administration

Luis Munoz Marin High School - 1999-2003

High School Diploma

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