Customer Service Representative
Resume:
Amaya Pritchett
Dedicated/ hard working college student ready to start a new career path of growth. I have four years of sales and customer service experience. I’m hard working, flexible and ready to hit the ground running.
1507 Vine Street
Selma, Al 36703
**************@*****.***
EXPERIENCE
Lifesaver, Remote — Customer Service Representative
January 2022 to July 2022
• 120 cold call’s daily
• Assisted customers with a warm and professional attitude
• Account management
• Booking client installation appointments
• Provided policy and service information
• Handled online inquiries
• Processing credit card transactions
• Exceeding daily and monthly KPI’s
• Exceeding monthly and quarterly revenue quota’s
Lawrence Street Grocery, Al — Customer Service Representative/ Cashier
June 2015 - July 2019
• Processed customer wholesale orders
• Assisted customers with questions
• Interacted with customers through email and phone
• Kept records of customer orders and shipments
• Overseeing emails, inbound calls, and outbound calls • Managed customer accounts
• Performed data entry for shipments
• Took inventory
EDUCATION
University of West Al, Al — Bachelor’s of Athletic Training
August 2021 - Present
Wallace Community College, Al — Completion of PCT Program
June 2019 - May 2021
Selma High School, Al — High School Diploma
August 2017 - May 2021
SKILLS
• Customer service • Cold calling
• CRM software
• Lead generation • B2B sales
• Sales
• Inside sales
• Direct sales
• Retail sales
• Customer support
• Microsoft Word
• Microsoft Excel
• Google Docs
• Google Suite
• Product demos
• Shipping & receiving
Contact this candidate