JENNIFER MADDEN
470-***-**** *****************@*****.*** Atlanta, GA 30318
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. career objective
experience
FRONT DESK RECEPTIONIST
Hearts To Nourish Hope, Riverdale, GA
Jul 2020 - Dec 2022
Answered questions about company
location and hours of operation.
•
Monitored front desk traffic to support
customer satisfaction.
•
Welcomed on-site visitors and directed
to appropriate personnel.
•
Documented and distributed messages
to support timely communications.
•
Maintained cleanliness and organization
of public areas and conference rooms.
•
Provided a high level of customer
service to all clients.
•
Helped with the preparation of
documents for meetings, conferences
and other events as needed.
•
CASHIER TRAINER
Walmart, Decatur, GA
Feb 2018 - Apr 2020
Balanced cash drawer and performed
daily audit procedures.
•
Assisted managers with store training to
promote smooth operations.
•
Verified customer identification for age-
restricted items.
•
HIGH SCHOOL DIPLOMA
Miller Grove High School,
Lithonia, GA
education
Explained self-checkout systems to
customers to help speed up checkout
process.
•
Supervised others and provided on-the-
job training.
•
Offered assistance to customers in
locating desired items.
•
Arranged and restocked displays and
merchandise racks to maintain store
appearance.
•
CASHIER
Zaxby's, Atlanta, GA
Sep 2016 - Feb 2018
Provided efficient and courteous service
to customers at all times.
•
Responded quickly to meet customer
needs and resolve problems.
•
Operated cash register and accurately
processed payments, returns, and
exchanges.
•
Provided excellent customer service by
greeting customers and offering
assistance.
•
Counted cash drawers at beginning of
shifts to verify correct amounts.
•
skills
• Word Processing • Staff Management
• Time Management • Business Administration
• Verbal and Written Communication • Conflict Management
• Listening Skills
volunteer experience
Mar 2023 - Jun 2023 HOUSEKEEPER My Sister's House, Atlanta, GA Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
•
• Dust and polish furniture and equipment.
Nov 2016 - Nov 2016 COOK HELPER Hosea Helps, Smyrna, GA
• Place food servings on plates or trays according to orders or instructions.
• Examine trays to ensure that they contain required items.