Brent Lampe

*** ********* *** ** *-***

Bainbridge Island, WA

206-***-****

ad1gq7@r.postjobfree.com

PROFESSIONAL SUMMARY

Practice Administrator proficient at managing operations with an outstanding track record in the areas of strategic planning, team leadership, and employee development. Skilled in recruiting, negotiating contracts, improving efficiency, and building highly effective cross-functional relationships with internal departments while adhering to established guidelines. Additional strengths in vendor management, project management, and organizational performance improvement. KEY COMPETENCIES

• Business Planning • Budgeting, Forecasting & Financial Analysis

• Provider and Staff Hiring and On-Boarding • Team Leadership, Mentoring & Motivation

• Software Implementation & Training • New Policy & Procedure Development

• Project Management and Leadership • Quality Control & Performance Management

• Computer and EMR tier 2 support • Conflict Resolution & Creative Problem-Solving

• Market Research / Data & Trend Analysis • Process Improvement & Workflow Streamlining EMPLOYMENT HISTORY

Personal Leave – PFMLA to care for a family member 01-2023 to 08-2023 Practice Administrator for Retina Institute of Washington 07-2022 to 01-2023 Managed 3 Retina clinics, responsible for coordinating medical billing services and marketing, leading meetings with staff and providers, educating the team on new healthcare initiatives and processes, and improving customer service and web presence, while working to build teamwork among a varied and diverse staff.

Practice Administrator Pacific Eyecare of Poulsbo P. S. 06-2020 to 02-2022 Managed 50 employees and 6 providers across two optical shops and 2 clinics for a total of four P&Ls. Practice Manager Westside Dermatology 02-2017 to 06-2020 Led a team of 15 employees and providers, coordinating schedules, coaching, monitoring compliance, and safety, and supporting EMR systems, computers, and other programs. Recruited and onboarded providers and aestheticians. Organized schedules to optimize clinic capacity resulting in increased patient flow. Managed Yelp presence increasing ratings from 3 to 4.5. Practice Manager Island Dermatology 04-2016 to 02-2017 Accountable for day-to-day operations for 3 providers and a staff of 7. Collaborated with the owner and medical staff to achieve efficiencies. Optimized staff schedule and patient scheduling Tier 2 support responsibilities for computer and EMR systems. 100% MIPS compliance and reporting resulting in a 2% increase in revenue. Additional tasks include coordinating and leading meetings with staff, educating the team on new healthcare initiatives, improving customer service and web presence, marketing, and working to build teamwork among a varied staff.

EDUCATIONAL CREDENTIALS

Master of Healthcare Administration & Management Colorado State University BA, Business Management Lewis-Clark State College Basic Life Support (CPR) 09.13.2023