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Customer Service Claims Representative

Location:
Buford, GA
Posted:
November 26, 2023

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Resume:

Jamal Price

**** ******* *** ***** ***-*** Sugar Hill, GA 30518

Mobile Phone: 404-***-****

Email: ad1gpv@r.postjobfree.com

Experience

National General– Claims-Inside Auto NG-ANLST III Winston-Salem, NC 02/23 – Present

Working claims from the beginning to close. Investigating claims to determine liability.

Managing a calendar of claims, diaries & activities. Setting up & managing rental reservations.

Drafting coverage letters, including reservation of rights and denial letters

Managing incoming and outgoing subrogation demands and authorizing payments. JNR Adjustment Company- Claims Representative Plymouth, MN 08/22 – 10/22

Understanding the fundamental principles of excavation machinery, tools and activities and using that knowledge to make accurate assessments of causation and nature of damages to subrogate against adverse parties.

Crawford & Company– Independent Adjuster Peachtree Corners, GA 02/22 – Present

Claim investigation, confirming coverage, determining liability, establishing damages, setting up estimates and repairs. Handling claim payments and resolution of claims without payments. Using customer service skills to negotiate with policyholders to settle claims Eberl Claims Service - Independent Adjuster Lakewood, CO 11/21 – Present

Developing a plan of action to investigate claims to determine liability and to work claims from the beginning to close. Documenting information related to the claim and making decisions consistent with claim standards and state laws.

F.L.T. Auto Carriers– Logistics Manager Atlanta, GA 11/16 – 10/21

Arranging the pick-up and delivery of freight

Tracking weather, traffic issues, warehouse delays and other problems

Managing billing and invoicing.

Education

A.I.U. (American Intercontinental University) Atlanta, GA 7/03 – 6/07

Attended classes towards a Bachelor’s Degree in Business Administration Skills

External Claims Representative, File Examiner, Organizational Skills, Customer Service Skills, Auto Claims Adjuster, Active Listening Skills, Energetic Work Attitude, Courteous Demeanor, Problem Solver, Proficient in Microsoft Office, Communication Skills, 45 WPM Typing Speed, Data Entry

Projects

02/22 - 05/22 - State Farm Total Loss Department - Daily Claims 10/22 - 11/22 - State Farm AWC Total Loss Department - Hurricane Ian / Hurricane Nicole 11/22 - 12/22 - State Farm Express Department - Daily Claims



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