Resume

Administrative Assistant Customer Service

Location:

Marion, SC

Salary:

20.00

Posted:

November 26, 2023

Contact this candidate

Resume:

Miya McClain

Office Administrator-Billing and Technical Agent - SheSoDiva Boutique

Mullins, Sc

Email: ad1gm0@r.postjobfree.com

Phone: 912-***-****

Objective

Obtain a position as a team-player in a people-oriented organization where I can utilize my Office Management and leadership skills in a challenging environment to achieve corporate goals.

Willing to relocate: Anywhere in the United States; Authorized to work in the US for any employer

Work Experience

Customer Service- Billing Agent- Administrative assistant SheSoDiva Boutique - Hinesville, GA

May 2015 to Present

• Supervises and provides guidance and assistance on applicable procedures, instructions, and regulations to other support clerical personnel within the organization as required.

• Develops, formulates, and directs administrative policies, directives, procedures, and items of special interest within the organization.

• Answers and directs phone calls to appropriate agency

• Maintains company contact list

• Produces and distributes correspondence memos, letters, and forms

• Assembles and summarizes information as required from files and documents providing prompt and accurate information to supervisors in a timely manner.

• Uses basic office automation functions, entered data into a predefined database or spreadsheet, stored, retrieved and printed data from specific electronic records, transmits-and receives electronic mail, stores and retrieves electronic documents or files, inserts and deletes text, and printed a variety of standardized documents.

• Books travel arrangements for senior leaders

• Submits and reconcile expense reports

• Prepares and monitors invoices

• Maintains supply inventory by checking stock to determine inventory levels and re-ordered as needed

• Sends emails on behalf of Senior leaders

• Take minutes in business meetings on a weekly basis

• Inputs time and attendance records

Customer Services Advisor-warehouse Remote Clerk

Amazon Fulfillment Center: Remote

April 2021- Present

•Responsible for offloading delivery trucks transporting merchandise into the warehouse.

•Arranges incoming deliveries in designated storage areas

•Operates pallet jacks, cherry pickers, and forklifts

•Reads, processes, and deciphers work orders

•Locates and extracts merchandise from shelves and storage areas

•Confirms merchandise information matches that of the work order

•Inspects the merchandise for damage, flaws, and irregularities

•Packs merchandise for delivery

•Uses scanners to read bar codes on products

•Transports the packed items to the delivery trucks

•Finalizing the work order and updating the database

•Adhering to state health and safety practices for transportation Order Picker, QC, Inventory specialist

Target distribution Center - Midway, GA

October 2018 to June 2019- Seasonal

• Responsible for receiving, unpacking and examining goods shipped and verifying completeness of shipments against bills of lading, invoices and other records

• Stocked and issued materials or merchandise

• Participated in physical counts of material, equipment, merchandise, and/or supplies in stock

• Accurately forwarded bills of ladings, invoices, etc. to appropriate departments for processing

• Promptly tracked items received using MS Dynamics Material Requirements Planning (MRP) system to ensure up-to-date and accurate information is maintained for accounts payable processing

• Verified clerical computations against physical count of stock and adjust errors in computation and/or count, and/or investigates and reports reasons for discrepancies

• Loaded, unloaded, and stocked materials using gas or electric power forklift or hand trucks

• Prepared identifying information and shipping information on containers

• Read work orders and/or followed oral instructions to determine materials and/or containers to be moved

• Pulled ordered pieces for shipment

• Shipped Orders Created from Web Store

• Stamped, typed, or written addresses on packaged materials and prepare appropriate shipment documents as needed (including working with FedEx and other shipping vendor software)

• Supported the handling of hazardous waste material in accordance to government regulations

Office Administrator

Front Desk Clerk/ Housekeeper

Holiday Inn Express - Savannah, GA

June 2009 to July 2018

• Responsible for answering phones and transferring calls appropriate employees and supervisors

• Greeted and assisted visitors with visitor badges or escort them to an office or meeting room

• Offered guests special accommodations during a waiting period

• Handled questions about the hotel or offer brochures with hotel and guest information

• Took messages and made sure they get to the appropriate agency

• Responsible for alerting the security and the manager in the event of an emergency

• Provided clean linen and bedding, vacuuming, and removing trash and provided extra linen by request

• Maintained high standards of cleanliness and presentation in all back-of- house areas and Customer areas

Office Manager

Aim High Inc - Hinesville, GA

January 2012 to February 2015

• Supervised and performed inventory management, storage and preservation, performed quality control, property management and repair parts management

• Utilized knowledge of regulations and procedures in determining the number of copies required and arranging material in proper format.

• Composed routine correspondence on technical subjects outlined in regulations and procedures or specifically requested by supervisor

• Proofread completed work for accuracy in spelling, grammatical construction, and punctuation, and checks to assure presence of necessary enclosures.

• Provided equipment management expertise and procedural guidance for preparing requisitions for new office equipment needs and replacement items

• Assisted and advised the owner in the overall administration of the office.

• Developed, formulated, and directed administrative policies, directives, procedures, and items of special interest within the organization.

• Established and maintained files; revised and disposes of files in accordance with governing regulatory procedures

• Provided technical guidance, assistance, instruction to other staff members regarding various administrative and clerical policies in accordance with applicable procedures, instructions, and regulations. Receiving and Shipping Specialist, Order Puller, Web Order Pull Clerk Horizon Staffing Strength of Nature - Savannah, GA August 2010 to March 2013