Sales Representative Saudi Arabia
Resume:
Hamza LOUHICHI
***************@*****.***
Nabeul, Tunisia
coffee and tea shop owner
A professional business owner and a previous employee with a strong experience in diverse industries including management of bartender team and waiters. Responsible, creative, and always innovative during the working routine. Shaped also an experience as a sales representative for real states like houses and offices.
PROFESSIONAL EXPERIENCE
coffee shop owner August 2020 – Current Le Mirage – Nabeul, Tunisia
● Manage inventory and ord supplies.
● Prepare financial reports.
● Promote the business via social platforms.
● Train employees and schedule their shifts.
● Maintain the cleanliness and appearance of the coffee shop.
● Greet customers and collect their feedback.
● Manage all aspects and try to attract more customers. Cashier March 2019 – November 2019 Hotel <<La Badira>> – Hammamet, Tunisia
● Greet customers and check them out in a friendly and efficient manner.
● Prepare the receipt when check-out or check-in.
● Accept payment in the form of cash, credit or debit cards, or other forms of tender.
● Handle refund requests via phone and email.
● Process transactions accurately and efficiently.
● Balance the cash register at the end of the shift.
● Assist customers with questions or concerns about the bookings.
● Reorder documents related to the payment and forward them to the finance team. Sales representative January 2016 – August 2018 Factory <<Al Madarij>> International Scaffolding – Jeddah, Saudi Arabia
● Promote and sell products or services to customers.
● Identify potential customers and establish relationships with them.
● Negotiate sales contracts.
● Manage customer accounts and keep track of them.
● Attend trade shows and other industry events.
● Explain the features and benefits of the products or services being offered. Sales representative January 2015 – December 2015 REAL ESTATE AGENCY <<GHALLEB>> – Hammamet, Tunisia
● Promote and sell real estate.
● Identify potential customers and establish relationships with them.
● Negotiate sales contracts and home renovation deals.
● Visit home to do the inspections.
● Attend trade shows and expositions related to home sales.
● Explain the features and benefits of the products or services being offered. Cashier and bar manager January 2013 – December 2014 Hotel <<AFRICAN QUEEN HAMMAMET>> – Hammamet, Tunisia
● Greet customers and check them out in a friendly and efficient manner.
● Prepare the receipt when check-out or check-in.
● Accept payment in the form of cash, credit or debit cards, or other forms of tender.
● Handle refund requests via phone and email.
● Process transactions accurately and efficiently.
● Balance the cash register at the end of the shift.
● Assist customers with questions or concerns about the bookings.
● Mixing and serving drinks to customers.
● Restocking the bar with supplies and inventory as needed.
● Training new bartenders or bar staff.
● Managing the bar during events or busy periods.
● Assisting with menu planning and creating new drink specials Bartender February 2012 – December 2012 Hotel <<AFRICAN QUEEN HAMMAMET>> – Hammamet, Tunisia
● Greet customers and check them out in a friendly and efficient manner.
● Mixing and serving drinks to customers.
● Restocking the bar with supplies and inventory as needed.
● Managing the bar during events or busy periods.
● Assisting with menu planning and creating new drink specials.
● Handling cash transactions.
Waiter June 2010 – September 2010 Hotel <<REGENCY HAMMAMET>> – Hammamet, Tunisia
● Handling customer complaints or issues in a professional manner.
● Maintaining a clean and organized work environment.
● Assisting with menu planning and specials.
● Participating in team meetings and training sessions.
● Checking in with customers throughout their meals to ensure they are satisfied with their service and food.
● Participating in team meetings and training sessions. Waiter June 2009 – September 2009 Hotel <<REGENCY HAMMAMET>> – Hammamet, Tunisia
● Handling customer complaints or issues in a professional manner.
● Maintaining a clean and organized work environment.
● Assisting with menu planning and specials.
● Participating in team meetings and training sessions.
● Checking in with customers throughout their meals to ensure they are satisfied with their service and food.
● Participating in team meetings and training sessions. EDUCATION
Business English (No diploma) September 2014 – June 2016 Higher Institute of Languages – Nabeul, Tunisia
Secondary studies September 2005 – June 2009 High school – Nabeul, Tunisia SKILLS (SOFT/HARD)
Hard: Informatic tools (Microsoft office), marketing and campaign preparation Soft: Team spirit, disciplined, motivated, creative, passionate, Problem solver, time management LANGUAGES
Arabic: Mother Tongue
French: Advanced
English: Advanced
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